Prior to the pandemic, the Steven A. Cohen Military Family Clinic at The Up Center was seeing just over a dozen clients via telehealth. Since then, the number of veterans and military families seeking online services has skyrocketed to nearly 300, not just because of the total shift to virtual appointments, but because the demand for services has increased. In April alone, fifty-five new clients were added. “The need is greater overall. Telehealth has become a lifeline for people,” said Sarah Pitzen, Military Family Clinic Interim Director. Callers to the clinic have an increased need for connection and the best way to do that now is with telehealth. “We’ve encouraged our clients to consider telehealth because face-to-face video therapy really does work,” said Pitzen.
