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For Mental Health

Military Family Clinic

The Steven A. Cohen Military Family Clinic at The Up Center
The Steven A. Cohen Military Family Clinic at The Up Center

Our Program

The Steven A. Cohen Military Family Clinic at The Up Center provides high quality, time sensitive mental health services to post-9/11 veterans and their families, regardless of the veteran’s role while in uniform, discharge status, or combat experience. Services are also available for active-duty service members and their families.

We offer confidential, client-centered therapy for a variety of short-to-medium term mental health issues including depression, anxiety, post-traumatic stress, adjustment issues, anger, grief and loss, family issues, transition challenges, relationship problems, and children’s behavioral problems. Our care is centered on quality interventions that work and current best practices available based on research.

In 2016, philanthropist Steven A. Cohen recognized the need for high quality, accessible mental health care for our nation’s service men and women and their loved ones. In that year, he made a long-term commitment to provide that care by establishing the Cohen Veterans Network (CVN); a national network of Cohen Clinics dedicated to ensuring veterans and their families receive the support they need to lead fulfilling and productive lives.

In 2019, CVN partnered with The Up Center, South Hampton Roads’ largest and oldest human services agency, to establish the country’s 12th Steven A. Cohen Military Family Clinic, located in Virginia Beach, VA. For 140 years, The Up Center has offered programs and services that change people’s lives.  Today, those services include comprehensive, integrated behavioral health services for children and families. Now, by joining forces, The Up Center and CVN are on a mission to provide Virginia’s large veteran, active-duty, and family member population with compassionate and effective care to help heal the invisible wounds of war.

Kyle White

“I admitted I needed help – and here I am today, and everything is OK…if I can do it, they can do it.”

—Kyle White, Army Veteran

About the Program

We offer high-quality, customized therapy for a variety of mental health issues including anxiety, depression, PTSD, transitional issues and relationship issues. Our skilled clinicians and staff are trained to provide culturally competent care to best address the issues faced by our military community. If a veteran, service member, or family member is in crisis, we will make every effort to schedule them the same day.
Our care is confidential and private. We will not share your information with any public, private or government entities unless required by law. All post-9/11 veterans, their families, and active-duty service members and their families are eligible for treatment. Service members of all branches, including the National Guard/Reserves, regardless of activation status, and their families are also eligible.
The Cohen Clinic at The Up Center accepts most major insurances and will work with clients on a case-by-case basis to ensure that any barriers to care are addressed. Active-duty service members need a TRICARE referral. For those with no insurance, care may be available at no cost. CVN is contracted with DoD TRICARE and VA as part of the VA Community Care Network of providers under the VA Mission Act.
Portrait of Matt

Emotional Wellness

The highly-skilled clinicians at the Cohen Clinic treat a variety of behavioral health challenges, including:

  • Depression
  • Stress and anxiety
  • Post-traumatic stress
  • Substance use
  • Sleep problems
  • Hyper-vigilance (being on high alert)
  • Anger
  • Grief and loss
  • Transitional challenges
  • Relationship and family difficulties
Portrait of Darcel

Treatments

Our evidenced based therapies include:
  • Cognitive processing therapy
  • Cognitive behavioral therapy
  • Motivational interviewing
  • Problem solving therapy
  • Integrative behavioral couples therapy
  • Prolonged exposure therapy
  • Psychiatric medication management
  • Integrated case management
  • EMDR: Eye Movement Desensitization and Reprocessing
Other treatments are also available based on the individual needs of each client.
Portrait of Joshua

Case Management

We focus on meeting your needs and improving your quality of life through brief case management and resource connection.

Typical resource connections include:
  • Caregiver Support
  • Child Care
  • Education
  • Employment
  • Housing
  • Legal Assistance
  • Military Transitions
  • Peer Support
  • Personal Finances
  • Recreation
  • Rehabilitation, Occupation and/or Physical Therapies
  • Smoking Cessation
  • Transportation
  • Wellness, Health, Nutrition, Exercise
  • Other life circumstances

Our Clients

Soldier with Wife and Daughter

Veterans and Active-Duty Service Members

Post-9/11 veterans who have served in the United States Armed Forces, regardless of role while in uniform, discharge status or combat experience. This includes the National Guard and Reserves. Active-duty service members are also eligible. All sexual orientations and gender identities are welcome.

Military Families

We serve the families of both veterans and active-duty service members, including their spouse or partner, children, parents, siblings, caregivers and other family members as defined by the veteran. Military families of same sex partners and families of choice are welcome.

What to Expect

Connecting to The Steven A. Cohen Clinic at The Up Center

Clients who are new to the clinic will take part in an initial screening. This screening will take biographical information, reasons for seeking treatment and follow up questions to better serve the needs of the client.

Initial Assessment

At the first appointment, our intake coordinator will match the client with the best clinician based on his/her specific needs and preferences. Next, the clinician will sit down with the client to discuss the initial screening process as well as any background information the client chooses to share. This intake process helps the clinician to establish a personalized treatment plan with the client.

Case Management

Couple talking to family counselor
Case managers offer connections to additional support for assistance with issues like unemployment, benefits, housing, finances, and education.

Telehealth

Telehealth is used to deliver face to face therapy online. The Cohen Clinic at The Up Center provides this service over the computer, phone and tablet. Veterans, active-duty service members and their families are provided the same quality of care in the privacy of their own homes through this service.

Who is eligible? 

We make it a priority to see post-9/11 veterans and will assess all clients based on their specific needs. Our clinic makes every effort to see pre-9/11 veterans based on clinician availability. We can also connect you to other resources you may be eligible for to best support your needs.

We prioritize serving post-9/11 veterans, which we define as any person who has served in the United States Armed Services (including the National Guard and Reserves) after September 11, 2001, regardless of role while in uniform, discharge status or combat experience. We define family members as parents, siblings, spouses or partners, children, caretakers and others. Although we make a priority of serving post- 9/11 veterans whose period of service included Operation Iraqi Freedom, Operation Enduring Freedom, and/or Operation New Dawn, we assess all veterans based on their specific needs and our ability to serve the veteran well.

Active-duty service members are eligible for mental health counseling services. A TRICARE referral is needed.

CVN has a complementary relationship with government agencies but receives no funding from the U.S. Department of Veterans Affairs or the Department of Defense. Our clinic does not share confidential patient information with the VA unless required by law or with written consent from the client. We comply with federal guidelines set by the Health Insurance Portability and Accountability Act (HIPAA).

Services and Treatment

We strive to ensure the shortest possible wait time between first contact and first appointment. If you are in crisis, our clinic will make a first appointment available on the same day you contact us. If you are in crisis, please call the Cohen Clinic at The Up Center at 757-965-8686, the National Veterans Crisis Hotline: (800) 273-8255, or the National Women Veterans Hotline: (855) 829-6636.

The Cohen Clinic at The Up Center is a not-for-profit philanthropic organization. We accept most major insurances and will work with clients on a case-by-case basis to ensure that any barriers to care are addressed. All funds collected from insurance go right back into providing care for clients to ensure sustainability and growth.
We will follow up with you every few months for the first year to make sure you are still doing well and to help you connect with any additional resources you may need. You are always welcome to reach out to the clinic. Our team is dedicated to ensuring our military community continues on the path to wellness.

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Contact Us

The Steven A. Cohen Military Family Clinic at The Up Center

828 Healthy Way, Suite 105, Virginia Beach, VA 23462

Phone: 757-965-8686

Email: cohenclinic@theupcenter.org

The Military Family Clinic is conveniently located in Virginia Beach, near S Independence Blvd and S Plaza Trail.

Free Parking is available onsite. Transportation and childcare are available upon request.

Hours of Operation

Monday: 8:30am to 6:00pm

Tuesday: 8:30am to 6:00pm

Wednesday: 8:30am to 7:00pm

Thursday: 8:30am to 7:00pm

Friday: 8:30am to 1:00pm

Saturday: Closed

Sunday: Closed

Directions

From I-264

  • Take exit 17A to S Independence Blvd.
  • Continue on S Independence Blvd and turn right onto S Plaza Trail.
  • Turn right onto Healthy Way.
  • Turn right into the parking lot. We are located just inside the main entrance (facing Healthy Way) on the left.

From I-64

  • Take exit 286B to Indian River Rd.
  • Continue on Indian River Rd to Ferrell Pkwy.
  • Keep right at the fork, follow signs for Princess Anne Rd N/Salem Rd.
  • Turn left onto Salem Rd (signs for Princess Anne Rd).
  • Turn right onto S Plaza Trail.
  • Turn left onto Healthy Way.
    Turn right into the parking lot. We are located just inside the main entrance (facing Healthy Way) on the left.

Our Mission

We are committed to partnering with children, families, and communities to improve lives and outcomes through prevention, intervention, and support services.