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For Mental Health

Outpatient Counseling

We offer a wide range of mental health services for children, families and individuals.
We offer a wide range of mental health services for children, families and individuals.

About the Program

The Up Center offers trauma-informed, evidenced based mental health outpatient counseling to help children, individuals and families manage the stresses of life. Individual, family and group services are offered to people of all ages dealing with a variety of life’s challenges, including:

  • Grief and loss
  • Depression and anxiety
  • Divorce and separation
  • Relationship conflicts
  • Child and adolescent behavioral problems
  • School and work difficulties
  • Trauma and abuse
  • Interpersonal violence
  • Substance use, and
  • Other psychiatric issues
We also offer a variety of groups for children, adolescents and adults that address specific topics that provide information and skill-building activities to improve participants’ level of functioning.

Our Clients

We provide trauma informed services to children as young as two years old, adolescents, adults and their families, as well as active duty military and their dependents and veterans. We provide short-term evidenced based treatment to employees from a variety of Hampton Road area companies through their Employee Assistance Programs (EAP). Services are also available to individuals who are referred by the court to participate in anger management, batterers intervention groups or a co-parenting class. We accept most health insurances and offer a sliding scale for those individuals who are uninsured.
Mother With a Child
Man in park with young child

What Makes Us Different

Our team of counselors trained in a variety of brief, short-term evidenced-based interventions, including:

  • Cognitive Behavior Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Motivational Interviewing
  • Solution Focused treatments
  • Eye Movement Desensitization Reprocessing (EMDR)
  • Trauma Focused Cognitive Behavioral Therapy (TF-CBT) – a specially designed therapy to help children, adolescents and families overcome the negative effects of a traumatic experience
  • Parent-Child Interaction Therapy (PCIT) – a specialized behavior management program designed for families with young children experiencing behavioral and/or emotional difficulties, and
  • Play and Art Therapy

The SAY Program (serving youth with problematic sexualized behaviors)

Community based treatment for youth who have a history of problematic sexual behavior. Under the supervision of a Certified Sex Offender Treatment Provider (CSOTP), services are provided using a trauma informed approach and individualized treatment planning. Through the use of therapies such as Psychosexual Assessments and Outpatient Therapy, SAY services strive to create a balance of community safety and healing.

Our Impact

In 2020, we provided:

More than 15,000 hours of mental health counseling

2,207 counseling sessions to individuals and families

4,000 group counseling hours

“The Up Center didn’t give up on me even in trying circumstances such as the pandemic. They made resources to still see clients via video conferencing. They really care.”

—Mr. S., Outpatient Mental Health Counseling client

“We have noticed drastic changes in the home and his teacher asked what we have been doing differently.”

—Mrs G., PCIT counseling

“I am surprised how much I have improved over a short period of time.”

—Mr. F., Individual and Family Counseling

Catherine “Kati” Calletto, LPC, CSOTP


Heather Arnett, EDS, LPC, LSATP, CSAC

Heather serves as the lead outpatient clinician at The Up Center in Suffolk. She is a Licensed Professional Counselor, Licensed Substance Abuse Treatment Practitioner, and Certified Substance Abuse Counselor. Heather graduated from Old Dominion University with a Master’s Degree in School Counseling (1994) and Educational Specialist degree in Mental Health Counseling (2015). After an 18-year career as a school counselor, Heather became a Licensed Professional Counselor to expand her clinical mental health services to adults, children, and families. She specializes in substance use recovery, trauma, grief, depression, anxiety, and autism and is a Navy veteran, Navy wife, and Navy mom.

Aieja Davis

Aieja serves as Intake Coordinator and the first point of contact for individuals interested in outpatient counseling services. She joined The Up Center in 2019, first as an undergraduate intern and then in her current role. Aieja has a Bachelor’s Degree in Human Services from Old Dominion University. She loves to learn and “is proud to be a part of an agency that has the same values and goals as she does.”
Kasey Sokol

Kasey Sokol, LPC

Kasey is a Resident in Counseling, working towards her Licensed Professional Counselor (LPC) licensure. She holds a Master’s Degree in Criminology and Criminal Justice from Florida Atlantic University and a Master’s Degree in Clinical Mental Health Counseling from The University of the Cumberlands. She provides counseling services to individuals, couples, and families of all ages and backgrounds. Kasey believes in taking a person – centered, strengths – based approach to counseling. Kasey has a passion for working with survivors of trauma and also specializes in working with members of the LGBTQ+ population.
Kellie Evans

Kellie Evans, LCSW, CSOTP

Some group sessions are currently being held via telehealth. Please check our calendar for availability. Groups include:

For Children’s Sake

For Children’s Sake is a co-parenting workshop designed to provide parents with the necessary skills to protect and shield their children from parents with the necessary skills to protect and shield their children from the conflict of a separation or divorce. Cost is $50-Pre-registration and payment is required.

Anger Management & Batterer’s Intervention Groups

Anger Management and Batterer’s Intervention Groups help inhibit violent behavior by improving social skills and impulse control while teaching empathy and compassion for others.  Both groups are offered in the evenings at our Norfolk and Portsmouth offices.  Fees range from $20-$25 per group depending on the number of sessions.

Substance Use Recovery Groups

The Up Center provides a free substance use recovery group counseling to adolescents and adults and addresses prevention, addiction, and recovery. The goal of these groups is to reduce problematic use of substances through a psychoeducational counseling approach.

Seeking Safety Group

Seeking Safety Groups provide research-based support for men and women who may have experienced substance abuse and trauma including those who have been abused, victimized by crime, or distressed by war or natural disasters.  Participants learn positive coping skills. This group is free.

Women’s Assertiveness Group

This eight-week class is free and open to any woman 18 and older who wants to learn to be more assertive in relationships.

Social Skills for Children Diagnosed with Autism/Parent Support Group

A skill building for children with normal-to-high IQ and verbal skills will practice improving their social interactions in a group of their peers.  While the children are working on these skills, the parents will participate in a support group to share experiences, give and receive practical feedback and enhance parenting skills to further respond to the unique needs of their children.

Contact Us

Location: Appointments are available through telehealth. In special circumstances, in-person appointments are available at these locations:
  • Portsmouth: 1805 Airline Blvd, Portsmouth, VA 23707
  • Norfolk: 222 W 19th St, Norfolk, VA 23517
  • Suffolk: 109.5 Clay St, Suffolk, VA 23434

Phone: (757) 965-8622


Our Mission

We are committed to partnering with children, families, and communities to improve lives and outcomes through prevention, intervention, and support services.