New Visions
Support for Youth & Their Families
New Visions is a specialized program that helps youth and young adults navigate the challenges of substance use and recovery. Our licensed counselors provide a safe, judgment-free space where young people can talk openly, set personal goals, and develop healthy coping skills for a brighter future.
Would My Child Benefit?
- Struggling with anxiety, depression, or other mental health concerns alongside substance use
- Having trouble coping with stress or past trauma
- Experimenting with alcohol or drugs
- Facing school suspension or legal trouble related to substance use
- Showing sudden changes in behavior, motivation, or routine
- Withdrawing from friends or family
- Hanging out with new peer groups that encourage risky behaviors
Signs Your Child May Be Struggling
- Shows changes in mood, energy, or personality
- Is secretive about activities or possessions
- Has a decline in grades or school attendance
- Frequently asks for money or valuables go missing
- Has unexplained health changes, such as sudden weight loss or fatigue
- Displays new risk-taking behaviors
Our Approach
Using evidence-based approaches, we address both the emotional and practical sides of recovery—helping participants build resilience, strengthen relationships, and make positive life choices. We also partner with families, schools, and community supports to create a network of care that fosters lasting change.
Our Team
SUBSTANCE USE PROGRAM MANAGER
Outpatient Program Coordinator
New Visions Community-based Clinician
Megan (she/her) serves as a New Visions Community-Based Clinician at The Up Center. She holds both QMHP A/C certifications. She obtained a Bachelor’s degree from Christopher Newport University in Social Work and a Master’s degree from Virginia Commonwealth University in Clinical Social Work. She is currently working towards her LCSW. Her passion for Social Work started with her longing to help individuals. She found this profession through her undergraduate experience and jumped in with two feet. She believes that Social Work is more than just providing services to clients, it is seeing an individual for who they truly are and saying, “I see you and you are worth it”.
New Visions Program Supervisor
Heather is an Adolescent Community Reinforcement Approach (A-CRA) clinician and the supervisor of the New Visions program at The Up Center. She obtained her Bachelor of Arts in Sociology from Saint Leo University and is pursuing her Certified Substance Use Counselor (CSAC). For the past 13 years, Heather has provided direct care services to children, adolescents, adults, and families. She has provided services to adults in a substance use treatment inpatient facility and she specializes in working with at-risk youth. Heather is passionate about growing the New Visions program and helping youth and their families seek freedom from substance use.
New Visions’ Family Support Partner
Olivia (she/her) is a dedicated Human Services professional with a passion for helping others find their way in life. She holds an Associate’s degree in Human Services and is certified through the DBHDS as a CSAC-A as well as both a Certified Peer and a Forensic Peer Specialist. Presently Olivia is pursuing her Bachelor’s in Human Services with a concentration in Substance Addiction from SNHU. She is expected to graduate in May 2026. Olivia uses her lived experiences to advocate for individuals impacted by domestic violence, mental health challenges, and substance use. In her spare time, she teaches biblical studies, enjoys true crime and cooking shows, and spends time spoiling her grandchildren. Olivia states her life motto is “with God on my side all things are possible.”
Contact Us
Phone: (757) 965-8623
Email: sudservices@theupcenter.org
Location: 222 W 19th St, Norfolk, VA 23517
Our Mission
We are committed to partnering with children, families, and communities to improve lives and outcomes through prevention, intervention, and support services.
