Housing & Economic Stability

Stable housing. Stronger futures.

We help individuals and families stay housed, improve their finances, and plan for what’s next.

Housing & Financial Counseling

Eviction & Foreclosure Counseling

Accessibility Grant

clients served

$ 0

in debt reduction

new homeowners

Yolanda’s Story: Saving Her Home Through Housing & Financial Counseling

After living in her home for more than 15 years, Yolanda faced the fear of losing it all. When her mortgage company connected her with The Up Center, she found the support she needed through our Housing and Financial Counseling program.

With the help of her counselor, Yolanda accessed vital resources, stabilized her finances, and was able to keep the home she worked so hard for—a place filled with family, love, and hope.

Each year, The Up Center helps hundreds of individuals and families across Hampton Roads prevent foreclosure, manage debt, and find financial stability. Together, we’re helping our neighbors look up and move forward.

Contact Us

Have a question about rent, mortgage, credit, or budgeting? Our team listens without judgment and helps you make a plan that fits your life. Call, email, or send the form—we’ll follow up and get you started.

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Stories

Betty’s First Home (2023)

Meet Betty. For years, she dreamed of having a home to call her own but felt stuck at a crossroads, tired of moving from place to place. Then she found The Up Center’s

Betty’s First Home (2023)

Meet Betty. For years, she dreamed of having a home to call her own but felt stuck at a crossroads, tired of moving from place to place. Then she found The Up Center’s First-Time Homebuyer Class and two incredible housing counselors, Shanette and Tiffany, who walked with her every step of the way.

Housing Counseling

Yolanda

When Yolanda first connected with The Up Center’s Housing and Financial Counseling program in 2020, she was facing the uncertainty of lost income during the COVID-19 pa

Yolanda

When Yolanda first connected with The Up Center’s Housing and Financial Counseling program in 2020, she was facing the uncertainty of lost income during the COVID-19 pandemic. A U.S. Coast Guard veteran, she worked hard to regain stability but soon faced new challenges, including two hospitalizations that made it difficult to stay current on her mortgage.

Portrait of happy elder senior woman looking at camera, Smiling elderly caucasian old woman

Financial Counseling

Denise

When Denise first met with her financial counselor, she was feeling overwhelmed. Years of health challenges—both physical and mental—had left her struggling to keep up

Denise

When Denise first met with her financial counselor, she was feeling overwhelmed. Years of health challenges—both physical and mental—had left her struggling to keep up with bills and burdened by delinquent debt. She had enrolled in a debt relief program, hoping it would help, but she didn’t fully understand how it worked or why her credit score kept dropping instead of improving.

Housing Counseling

Henrietta

When Henrietta first connected with her housing counselor at The Up Center in late 2022, she had a dream that many people her age had already achieved—owning a home of

Henrietta

When Henrietta first connected with her housing counselor at The Up Center in late 2022, she had a dream that many people her age had already achieved—owning a home of her own. Now in her mid-70s, she wanted a place to call hers, a space where she could finally feel the stability and peace she had longed for.

Financial Counseling

Marcus

When Marcus first met with his financial counselor in fall of 2024, he had a steady income but felt stuck. Despite working hard, debt weighed heavily on him, and his sa

Marcus

When Marcus first met with his financial counselor in fall of 2024, he had a steady income but felt stuck. Despite working hard, debt weighed heavily on him, and his savings were almost nonexistent. He wanted to take control of his finances but wasn’t sure where to start.

Housing Counseling

Marnie

When Marnie first met with her housing counselor at the end of 2023, she seemed ready to buy a home. She had a solid credit score, good savings, and even a pre-approval

Marnie

When Marnie first met with her housing counselor at the end of 2023, she seemed ready to buy a home. She had a solid credit score, good savings, and even a pre-approval letter from her lender. But as the counselor got to know her, it became clear that while she was financially prepared, she wasn’t yet confident in the reality of managing a mortgage.