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When Kendra joined The Up Center’s Healthy Families program in the fall, her baby boy, Noah, was three months old. Born four weeks early, Noah’s development was slightly delayed compared to other babies his age. His pediatrician reassured Kendra that most preemies catch up by the time they turn two—but for a first-time mom, it was still hard not to worry.
When Kendra joined The Up Center’s Healthy Families program in the fall, her baby boy, Noah, was three months old. Born four weeks early, Noah’s development was slightly delayed compared to other babies his age. His pediatrician reassured Kendra that most preemies catch up by the time they turn two—but for a first-time mom, it was still hard not to worry.
Each week, Kendra’s home visitor worked closely with her and Noah, teaching her simple activities to strengthen his motor skills, encourage communication, and support problem-solving. Using the Parents as Teachers curriculum and Mothers and Babies engagement tools, their sessions became moments of learning and connection. Between visits, Kendra practiced what she learned—singing, reading, and playing with Noah to help him grow.
At Noah’s nine-month appointment, Kendra proudly shared his progress. The doctor reviewed his Ages and Stages Questionnaire results and smiled. “Keep doing what you’re doing,” he said. “He’s meeting milestones for a nine-month-old.” Kendra was overjoyed and immediately credited her home visitor for the success.
Her home visitor gently reminded her, “You’re the one doing the work, Kendra. I give you the tools, but you’re the one helping him thrive.” In that moment, Kendra saw herself not just as a mother, but as her son’s greatest teacher—a powerful reminder of how knowledge, guidance, and encouragement can change a family’s story.
When Ariana joined The Up Center’s Healthy Families program in the beginning of the year, she was eight months pregnant with her first child and filled with both excitement and anxiety. More than anything, she wanted to be a good mother—but she admitted that her biggest hope was for her baby to “be quiet and sleep through the night.” Like many first-time moms, Ariana longed for peace, unsure what to expect when her baby arrived.
When Ariana joined The Up Center’s Healthy Families program in the beginning of the year, she was eight months pregnant with her first child and filled with both excitement and anxiety. More than anything, she wanted to be a good mother—but she admitted that her biggest hope was for her baby to “be quiet and sleep through the night.” Like many first-time moms, Ariana longed for peace, unsure what to expect when her baby arrived.
Her home visitor reassured her that crying was a baby’s way of communicating and began teaching her about newborn development. Together, they watched videos on calming and soothing techniques and talked through the rhythms of feeding, sleeping, and responding to a baby’s needs with patience and care. These gentle, judgment-free conversations helped Ariana replace fear with understanding and confidence.
A few weeks later, Ariana delivered a healthy baby boy. When her home visitor checked in, she smiled and said, “Things are smoother than I expected.” She shared how she now recognizes her baby’s cries as his way of telling her what he needs—and how proud she feels when she can comfort him.
Thanks to support from Healthy Families and our community partners Newborns in Need, Greater Hampton Roads Diaper Bank, and Sleep Tight, Ariana received essential items like a new Pack ’n Play, a diaper bag, and newborn supplies. With education, encouragement, and tangible resources, Ariana began motherhood not just prepared, but empowered—ready to meet her baby’s needs with love, patience, and confidence.
When Elena joined The Up Center’s Healthy Families program, her twin boys were just newborns. Over the years, she has built a close relationship with her Family Support Specialist, learning new ways to support her children’s growth and development. Recently, one of her twins mastered potty training with ease—while the other struggled. The difference in progress tested Maria’s patience, and her frustration sometimes spilled over during their daily routines.
When Elena joined The Up Center’s Healthy Families program, her twin boys were just newborns. Over the years, she has built a close relationship with her Family Support Specialist, learning new ways to support her children’s growth and development. Recently, one of her twins mastered potty training with ease—while the other struggled. The difference in progress tested Maria’s patience, and her frustration sometimes spilled over during their daily routines.
During one home visit, Elena’s specialist gently guided her through that moment of frustration. Instead of focusing on punishment, they talked about the power of positive reinforcement—how encouragement, celebration, and love can motivate a child far more than correction. Together, they practiced small ways to shift the energy: praising effort, cheering every success, and making potty training a family celebration rather than a stressful task.
Elena embraced the advice and began rewarding her son’s efforts with kind words and small celebrations from his siblings. Within weeks, he was fully potty trained—and beaming with pride. When Elena shared the news at her next visit, she reflected on how much had changed, not just for her son, but for her as a parent.
“It made such a difference when I stopped punishing and started celebrating,” she said. “Now he’s proud of himself—and I’m proud of both of us.”
For families like Elena’s, The Up Center’s Healthy Families program does more than teach parenting skills. It helps parents build stronger, more nurturing homes—where every milestone becomes a moment of growth, connection, and joy.
When Keira joined The Up Center’s Healthy Families program two and a half years ago, she was a determined teen preparing for motherhood. She and her boyfriend, Dante, were still in high school and living with their little boy in a busy multigenerational home. Together, they were learning what it meant to be parents while still figuring out who they were themselves.
When Keira joined The Up Center’s Healthy Families program two and a half years ago, she was a determined teen preparing for motherhood. She and her boyfriend, Dante, were still in high school and living with their little boy in a busy multigenerational home. Together, they were learning what it meant to be parents while still figuring out who they were themselves.
Recently, Keira and Dante made the difficult decision to end their relationship. Though the breakup was emotional, both parents were committed to one thing—their son’s happiness. With support from Healthy Families, they began navigating how to co-parent with respect and teamwork, learning to put their child’s needs ahead of their own.
During weekly home visits, a Healthy Families home visitor provides a safe space for Keira and Dante to come together around shared parenting goals. Structured playtime and parenting activities give them a chance to focus on their son’s growth and development, helping them both stay engaged and connected. For Keira, that support has been vital—she says it helps her feel confident and less alone as she adjusts to life as a single mom.
Thanks to The Up Center’s guidance, this young family is learning that even when relationships change, love and commitment can remain the steady foundation a child needs to thrive.
For more than a year, Renee found herself in the middle of a difficult custody dispute with her children’s father. The process was draining—court hearings, tense conversations, and months of uncertainty. But through it all, Renee stayed focused on what mattered most: protecting her children’s well-being and maintaining stability at home.
For more than a year, Renee found herself in the middle of a difficult custody dispute with her children’s father. The process was draining—court hearings, tense conversations, and months of uncertainty. But through it all, Renee stayed focused on what mattered most: protecting her children’s well-being and maintaining stability at home.
Her Healthy Families home visitor was there every step of the way, helping her navigate legal challenges and offering both practical and emotional support. When court days felt overwhelming, her home visitor showed up—sitting beside her, helping her stay grounded, and reminding her that she was not alone in the process.
In the summer, Renee’s persistence and courage paid off when custody was officially awarded to her. It was a moment of relief and validation after so many months of strain. Her home visitor was there to celebrate with her, proud to see a mother who had faced so much finally find peace.
Today, both of Renee’s children are thriving—one in kindergarten, the other in preschool. Their laughter fills the home that once felt uncertain. With the continued support of Healthy Families, Renee has turned one of the hardest chapters of her life into a story of resilience and hope.
When Isabel first began working with The Up Center, she was filled with worry. As an expectant mother who spoke only Spanish, she was anxious about what would happen when it came time to deliver her baby. The thought of going into the hospital without being able to fully communicate her needs left her feeling scared and alone.
When Isabel first began working with The Up Center, she was filled with worry. As an expectant mother who spoke only Spanish, she was anxious about what would happen when it came time to deliver her baby. The thought of going into the hospital without being able to fully communicate her needs left her feeling scared and alone.
With patience and compassion, her home visitor began building trust—providing her with resources in Spanish using The Up Center’s Parents as Teachers curriculum. Together, they went over what to expect during labor and delivery, discussed common medical procedures, and created a list of questions Isabel could bring to her next appointment.
As Isabel reviewed the materials and practiced what to say, her fear began to fade. She realized that she could take an active role in her care. She grew more confident about communicating with her providers and developed strategies to ensure she would be heard and understood, even in moments of stress.
Now, Isabel feels prepared and empowered as she approaches the birth of her baby. What began as fear has become confidence—and through connection, understanding, and support, she has built the courage to advocate for herself and her child. Her story shows how small acts of care can open the door to safety, strength, and trust.
When Carmen joined The Up Center’s Parents as Teachers (PAT) program, she was expecting her second child and hoping to build a better future for her growing family. Life had not been easy—between work, parenting, and navigating a language barrier, she often felt isolated from the world around her. But through the support and encouragement of her home visitor, Carmen began to see what was possible.
When Carmen joined The Up Center’s Parents as Teachers (PAT) program, she was expecting her second child and hoping to build a better future for her growing family. Life had not been easy—between work, parenting, and navigating a language barrier, she often felt isolated from the world around her. But through the support and encouragement of her home visitor, Carmen began to see what was possible.
Each visit became a space for growth. Together, they set personal and family goals—learning English, preparing for the arrival of her baby, balancing her job, and creating a warm, nurturing home environment for her children. Slowly, Carmen began to find confidence in her voice. She practiced her new language skills in everyday moments—reading with her older child, speaking with teachers, and advocating for herself at appointments.
After welcoming her new baby, Carmen continued working with her home visitor to adjust to the changes that came with caring for a newborn while still prioritizing time with her older child. Her commitment to learning and connection has helped her family thrive, even during moments of exhaustion and uncertainty.
Carmen’s story is one of perseverance, strength, and transformation. Through The Up Center’s Parents as Teachers program, she is not only creating a strong foundation for her children’s futures but also discovering her own potential—one goal, one step, and one victory at a time.
When Morgan opened her door for her Parents as Teachers home visit, the scene was beautifully chaotic. Toys scattered across the floor, babies babbling in chorus, and kids eager for attention—it was the portrait of a mother giving her all.
When Morgan opened her door for her Parents as Teachers home visit, the scene was beautifully chaotic. Toys scattered across the floor, babies babbling in chorus, and kids eager for attention—it was the portrait of a mother giving her all.
Her home visitor spent the afternoon supporting Morgan through developmental screenings and assessments for the triplets. Between playtime and conversation, she gently encouraged Morgan not to feel guilty about asking others for help when she needed it. “You’re not alone in this,” she reminded her. “It’s okay to lean on the people who love you.”
As they talked, the home visitor saw the exhaustion in Morgan’s eyes but also the fierce love that carried her through each day. They laughed over the challenges and celebrated the small victories—three healthy babies learning and growing, and a mother doing her best in a season of constant motion.
When the home visitor left, she felt deeply moved and grateful. The visit was a reminder that her work was not just about child development—it was about empowering parents to see their own strength. For Morgan, that day meant more than advice or assessments. It meant being seen, supported, and reminded that even in the busiest, most demanding moments of motherhood, she was doing an incredible job.
When Naomi joined The Up Center’s Parents as Teachers (PAT) program, her life was in transition. She had recently faced a series of painful events that left her with lasting injuries, involvement with Child Protective Services (CPS), and the loss of custody of her three children. Her two oldest went to live with a family member, while her baby was placed in foster care.
When Naomi joined The Up Center’s Parents as Teachers (PAT) program, her life was in transition. She had recently faced a series of painful events that left her with lasting injuries, involvement with Child Protective Services (CPS), and the loss of custody of her three children. Her two oldest went to live with a family member, while her baby was placed in foster care.
Determined to rebuild her life and reunite her family, Naomi began working closely with her CPS worker and enrolled in PAT to strengthen her parenting skills. Through the program, she learned about positive parenting, child development, and ways to create meaningful learning moments with her children. She began developing her own child-focused activities between home visits, showing initiative and a deep desire to grow as a mother.
Her progress extended beyond parenting. Naomi enrolled her two oldest children in school, and despite their early challenges as first-time students, both were recognized as Students of the Month by the fall.
The road to reunification was not easy. There were setbacks and moments of discouragement, but with the consistent encouragement of her home visitor and other service providers, Naomi stayed focused. Her perseverance paid off. In a recent court hearing, Naomi was granted full custody of her two oldest children and placed on a six-month permanency plan to reunify with her baby.
When asked how she felt about finally bringing her youngest home, Naomi smiled through tears and said, “This is the moment I’ve waited for.” She and her home visitor shared a hug, celebrating not only her success but the love and determination that made it possible.
Naomi’s story reflects what Parents as Teachers is all about—meeting families where they are, walking with them through challenges, and helping parents build the confidence and skills to create a brighter future for their children.
When Kendra joined The Up Center’s Healthy Families program in the fall, her baby boy, Noah, was three months old. Born four weeks early, Noah’s development was slightly delayed compared to other babies his age. His pediatrician reassured Kendra that most preemies catch up by the time they turn two—but for a first-time mom, it was still hard not to worry.
When Kendra joined The Up Center’s Healthy Families program in the fall, her baby boy, Noah, was three months old. Born four weeks early, Noah’s development was slightly delayed compared to other babies his age. His pediatrician reassured Kendra that most preemies catch up by the time they turn two—but for a first-time mom, it was still hard not to worry.
Each week, Kendra’s home visitor worked closely with her and Noah, teaching her simple activities to strengthen his motor skills, encourage communication, and support problem-solving. Using the Parents as Teachers curriculum and Mothers and Babies engagement tools, their sessions became moments of learning and connection. Between visits, Kendra practiced what she learned—singing, reading, and playing with Noah to help him grow.
At Noah’s nine-month appointment, Kendra proudly shared his progress. The doctor reviewed his Ages and Stages Questionnaire results and smiled. “Keep doing what you’re doing,” he said. “He’s meeting milestones for a nine-month-old.” Kendra was overjoyed and immediately credited her home visitor for the success.
Her home visitor gently reminded her, “You’re the one doing the work, Kendra. I give you the tools, but you’re the one helping him thrive.” In that moment, Kendra saw herself not just as a mother, but as her son’s greatest teacher—a powerful reminder of how knowledge, guidance, and encouragement can change a family’s story.
When Ariana joined The Up Center’s Healthy Families program in the beginning of the year, she was eight months pregnant with her first child and filled with both excitement and anxiety. More than anything, she wanted to be a good mother—but she admitted that her biggest hope was for her baby to “be quiet and sleep through the night.” Like many first-time moms, Ariana longed for peace, unsure what to expect when her baby arrived.
When Ariana joined The Up Center’s Healthy Families program in the beginning of the year, she was eight months pregnant with her first child and filled with both excitement and anxiety. More than anything, she wanted to be a good mother—but she admitted that her biggest hope was for her baby to “be quiet and sleep through the night.” Like many first-time moms, Ariana longed for peace, unsure what to expect when her baby arrived.
Her home visitor reassured her that crying was a baby’s way of communicating and began teaching her about newborn development. Together, they watched videos on calming and soothing techniques and talked through the rhythms of feeding, sleeping, and responding to a baby’s needs with patience and care. These gentle, judgment-free conversations helped Ariana replace fear with understanding and confidence.
A few weeks later, Ariana delivered a healthy baby boy. When her home visitor checked in, she smiled and said, “Things are smoother than I expected.” She shared how she now recognizes her baby’s cries as his way of telling her what he needs—and how proud she feels when she can comfort him.
Thanks to support from Healthy Families and our community partners Newborns in Need, Greater Hampton Roads Diaper Bank, and Sleep Tight, Ariana received essential items like a new Pack ’n Play, a diaper bag, and newborn supplies. With education, encouragement, and tangible resources, Ariana began motherhood not just prepared, but empowered—ready to meet her baby’s needs with love, patience, and confidence.
When Elena joined The Up Center’s Healthy Families program, her twin boys were just newborns. Over the years, she has built a close relationship with her Family Support Specialist, learning new ways to support her children’s growth and development. Recently, one of her twins mastered potty training with ease—while the other struggled. The difference in progress tested Maria’s patience, and her frustration sometimes spilled over during their daily routines.
When Elena joined The Up Center’s Healthy Families program, her twin boys were just newborns. Over the years, she has built a close relationship with her Family Support Specialist, learning new ways to support her children’s growth and development. Recently, one of her twins mastered potty training with ease—while the other struggled. The difference in progress tested Maria’s patience, and her frustration sometimes spilled over during their daily routines.
During one home visit, Elena’s specialist gently guided her through that moment of frustration. Instead of focusing on punishment, they talked about the power of positive reinforcement—how encouragement, celebration, and love can motivate a child far more than correction. Together, they practiced small ways to shift the energy: praising effort, cheering every success, and making potty training a family celebration rather than a stressful task.
Elena embraced the advice and began rewarding her son’s efforts with kind words and small celebrations from his siblings. Within weeks, he was fully potty trained—and beaming with pride. When Elena shared the news at her next visit, she reflected on how much had changed, not just for her son, but for her as a parent.
“It made such a difference when I stopped punishing and started celebrating,” she said. “Now he’s proud of himself—and I’m proud of both of us.”
For families like Elena’s, The Up Center’s Healthy Families program does more than teach parenting skills. It helps parents build stronger, more nurturing homes—where every milestone becomes a moment of growth, connection, and joy.
When Keira joined The Up Center’s Healthy Families program two and a half years ago, she was a determined teen preparing for motherhood. She and her boyfriend, Dante, were still in high school and living with their little boy in a busy multigenerational home. Together, they were learning what it meant to be parents while still figuring out who they were themselves.
When Keira joined The Up Center’s Healthy Families program two and a half years ago, she was a determined teen preparing for motherhood. She and her boyfriend, Dante, were still in high school and living with their little boy in a busy multigenerational home. Together, they were learning what it meant to be parents while still figuring out who they were themselves.
Recently, Keira and Dante made the difficult decision to end their relationship. Though the breakup was emotional, both parents were committed to one thing—their son’s happiness. With support from Healthy Families, they began navigating how to co-parent with respect and teamwork, learning to put their child’s needs ahead of their own.
During weekly home visits, a Healthy Families home visitor provides a safe space for Keira and Dante to come together around shared parenting goals. Structured playtime and parenting activities give them a chance to focus on their son’s growth and development, helping them both stay engaged and connected. For Keira, that support has been vital—she says it helps her feel confident and less alone as she adjusts to life as a single mom.
Thanks to The Up Center’s guidance, this young family is learning that even when relationships change, love and commitment can remain the steady foundation a child needs to thrive.
For more than a year, Renee found herself in the middle of a difficult custody dispute with her children’s father. The process was draining—court hearings, tense conversations, and months of uncertainty. But through it all, Renee stayed focused on what mattered most: protecting her children’s well-being and maintaining stability at home.
For more than a year, Renee found herself in the middle of a difficult custody dispute with her children’s father. The process was draining—court hearings, tense conversations, and months of uncertainty. But through it all, Renee stayed focused on what mattered most: protecting her children’s well-being and maintaining stability at home.
Her Healthy Families home visitor was there every step of the way, helping her navigate legal challenges and offering both practical and emotional support. When court days felt overwhelming, her home visitor showed up—sitting beside her, helping her stay grounded, and reminding her that she was not alone in the process.
In the summer, Renee’s persistence and courage paid off when custody was officially awarded to her. It was a moment of relief and validation after so many months of strain. Her home visitor was there to celebrate with her, proud to see a mother who had faced so much finally find peace.
Today, both of Renee’s children are thriving—one in kindergarten, the other in preschool. Their laughter fills the home that once felt uncertain. With the continued support of Healthy Families, Renee has turned one of the hardest chapters of her life into a story of resilience and hope.
When Isabel first began working with The Up Center, she was filled with worry. As an expectant mother who spoke only Spanish, she was anxious about what would happen when it came time to deliver her baby. The thought of going into the hospital without being able to fully communicate her needs left her feeling scared and alone.
When Isabel first began working with The Up Center, she was filled with worry. As an expectant mother who spoke only Spanish, she was anxious about what would happen when it came time to deliver her baby. The thought of going into the hospital without being able to fully communicate her needs left her feeling scared and alone.
With patience and compassion, her home visitor began building trust—providing her with resources in Spanish using The Up Center’s Parents as Teachers curriculum. Together, they went over what to expect during labor and delivery, discussed common medical procedures, and created a list of questions Isabel could bring to her next appointment.
As Isabel reviewed the materials and practiced what to say, her fear began to fade. She realized that she could take an active role in her care. She grew more confident about communicating with her providers and developed strategies to ensure she would be heard and understood, even in moments of stress.
Now, Isabel feels prepared and empowered as she approaches the birth of her baby. What began as fear has become confidence—and through connection, understanding, and support, she has built the courage to advocate for herself and her child. Her story shows how small acts of care can open the door to safety, strength, and trust.
When Carmen joined The Up Center’s Parents as Teachers (PAT) program, she was expecting her second child and hoping to build a better future for her growing family. Life had not been easy—between work, parenting, and navigating a language barrier, she often felt isolated from the world around her. But through the support and encouragement of her home visitor, Carmen began to see what was possible.
When Carmen joined The Up Center’s Parents as Teachers (PAT) program, she was expecting her second child and hoping to build a better future for her growing family. Life had not been easy—between work, parenting, and navigating a language barrier, she often felt isolated from the world around her. But through the support and encouragement of her home visitor, Carmen began to see what was possible.
Each visit became a space for growth. Together, they set personal and family goals—learning English, preparing for the arrival of her baby, balancing her job, and creating a warm, nurturing home environment for her children. Slowly, Carmen began to find confidence in her voice. She practiced her new language skills in everyday moments—reading with her older child, speaking with teachers, and advocating for herself at appointments.
After welcoming her new baby, Carmen continued working with her home visitor to adjust to the changes that came with caring for a newborn while still prioritizing time with her older child. Her commitment to learning and connection has helped her family thrive, even during moments of exhaustion and uncertainty.
Carmen’s story is one of perseverance, strength, and transformation. Through The Up Center’s Parents as Teachers program, she is not only creating a strong foundation for her children’s futures but also discovering her own potential—one goal, one step, and one victory at a time.
When Morgan opened her door for her Parents as Teachers home visit, the scene was beautifully chaotic. Toys scattered across the floor, babies babbling in chorus, and kids eager for attention—it was the portrait of a mother giving her all.
When Morgan opened her door for her Parents as Teachers home visit, the scene was beautifully chaotic. Toys scattered across the floor, babies babbling in chorus, and kids eager for attention—it was the portrait of a mother giving her all.
Her home visitor spent the afternoon supporting Morgan through developmental screenings and assessments for the triplets. Between playtime and conversation, she gently encouraged Morgan not to feel guilty about asking others for help when she needed it. “You’re not alone in this,” she reminded her. “It’s okay to lean on the people who love you.”
As they talked, the home visitor saw the exhaustion in Morgan’s eyes but also the fierce love that carried her through each day. They laughed over the challenges and celebrated the small victories—three healthy babies learning and growing, and a mother doing her best in a season of constant motion.
When the home visitor left, she felt deeply moved and grateful. The visit was a reminder that her work was not just about child development—it was about empowering parents to see their own strength. For Morgan, that day meant more than advice or assessments. It meant being seen, supported, and reminded that even in the busiest, most demanding moments of motherhood, she was doing an incredible job.
When Naomi joined The Up Center’s Parents as Teachers (PAT) program, her life was in transition. She had recently faced a series of painful events that left her with lasting injuries, involvement with Child Protective Services (CPS), and the loss of custody of her three children. Her two oldest went to live with a family member, while her baby was placed in foster care.
When Naomi joined The Up Center’s Parents as Teachers (PAT) program, her life was in transition. She had recently faced a series of painful events that left her with lasting injuries, involvement with Child Protective Services (CPS), and the loss of custody of her three children. Her two oldest went to live with a family member, while her baby was placed in foster care.
Determined to rebuild her life and reunite her family, Naomi began working closely with her CPS worker and enrolled in PAT to strengthen her parenting skills. Through the program, she learned about positive parenting, child development, and ways to create meaningful learning moments with her children. She began developing her own child-focused activities between home visits, showing initiative and a deep desire to grow as a mother.
Her progress extended beyond parenting. Naomi enrolled her two oldest children in school, and despite their early challenges as first-time students, both were recognized as Students of the Month by the fall.
The road to reunification was not easy. There were setbacks and moments of discouragement, but with the consistent encouragement of her home visitor and other service providers, Naomi stayed focused. Her perseverance paid off. In a recent court hearing, Naomi was granted full custody of her two oldest children and placed on a six-month permanency plan to reunify with her baby.
When asked how she felt about finally bringing her youngest home, Naomi smiled through tears and said, “This is the moment I’ve waited for.” She and her home visitor shared a hug, celebrating not only her success but the love and determination that made it possible.
Naomi’s story reflects what Parents as Teachers is all about—meeting families where they are, walking with them through challenges, and helping parents build the confidence and skills to create a brighter future for their children.
For Alana, a mother in the Parents as Teachers program, the journey had been long and filled with uncertainty. Her oldest child had been placed with a relative through foster care, and while she focused on raising her younger children, she never stopped working toward reunification. With the steady support of her home visitor, Alana built routines, strengthened her parenting skills, and completed every requirement the court asked of her.
For Alana, a mother in the Parents as Teachers program, the journey had been long and filled with uncertainty. Her oldest child had been placed with a relative through foster care, and while she focused on raising her younger children, she never stopped working toward reunification. With the steady support of her home visitor, Alana built routines, strengthened her parenting skills, and completed every requirement the court asked of her.
As the final hearing approached, Alana felt the weight of every moment leading up to that day. When the judge announced that her child could return home in time to start the new school year, tears filled her eyes. Her home visitor—who had stood beside her through every challenge—was there to share that moment of relief and celebration.
For Alana and so many others, The Up Center’s home visiting programs offer more than guidance. They provide unwavering belief that families can heal, grow, and come back together. With every success like this, we see the heart of our mission come to life—helping parents create safe, loving homes where children can thrive.
For many new parents, the days after giving birth can feel overwhelming—filled with sleepless nights, new routines, and uncertainty. But for two families supported by The Up Center’s doula program in the spring, that transition home was met with confidence, calm, and care.
For many new parents, the days after giving birth can feel overwhelming—filled with sleepless nights, new routines, and uncertainty. But for two families supported by The Up Center’s doula program in the spring, that transition home was met with confidence, calm, and care.
With the guidance of their doulas, both families spent time before delivery preparing for what life would look like after birth. Together, they created postpartum plans—identifying trusted friends and relatives to help with meals, light chores, and childcare. They learned how to recognize signs of physical or emotional recovery needs, and they knew exactly who to contact in case of an emergency.
Because of this preparation, each family felt supported and ready when it was time to bring their babies home. Instead of fear or stress, they experienced peace of mind, knowing that they had a community around them and a plan in place.
Today, both mothers are healing well, their families are adjusting beautifully, and their babies are thriving. Their stories show how doula care goes far beyond the delivery room—helping parents build the foundation for a healthy, supported start to family life.
When Jessica began preparing for her first child, she had a clear vision of what she wanted—a calm, unmedicated birth. Her doula at The Up Center helped her craft a detailed birth plan, walking her through comfort measures, pain management techniques, and the unpredictable nature of labor. Together, they talked through every possibility and gathered resources so Jessica could feel informed and confident when the big day came.
When Jessica began preparing for her first child, she had a clear vision of what she wanted—a calm, unmedicated birth. Her doula at The Up Center helped her craft a detailed birth plan, walking her through comfort measures, pain management techniques, and the unpredictable nature of labor. Together, they talked through every possibility and gathered resources so Jessica could feel informed and confident when the big day came.
In the early hours of one morning, Jessica called her doula, certain it was time. They met at the hospital, only to learn she was in the very first stages of labor. Exhausted and already in pain, Jessica realized that childbirth wasn’t going quite as she had imagined. Her doula sat beside her, gently reminding her that flexibility was part of the plan too—that birth has its own rhythm and that she had the strength to meet it with grace.
As labor progressed, Jessica found her rhythm. She listened to her body, used the tools she’d practiced, and made thoughtful choices that kept her and her baby safe. Hours later, she held her healthy newborn in her arms—tired, tearful, and full of gratitude.
Afterward, Jessica shared that having someone by her side who believed in her, educated her, and guided her through every twist and turn made all the difference. Her story is a beautiful reminder that with knowledge, support, and compassion, even when the plan changes, a mother’s strength never wavers.
When Lucia found out she was expecting her first child, she felt both excitement and uncertainty. As a single mother, she knew she would need extra support, but she wasn’t sure where to find it. That changed when she met one of The Up Center’s doulas, during a community outreach event. Through that first conversation, Lucia learned about the doula and Parents as Teachers programs—and how, together, they could offer the guidance and care she needed throughout her pregnancy.
When Lucia found out she was expecting her first child, she felt both excitement and uncertainty. As a single mother, she knew she would need extra support, but she wasn’t sure where to find it. That changed when she met one of The Up Center’s doulas, during a community outreach event. Through that first conversation, Lucia learned about the doula and Parents as Teachers programs—and how, together, they could offer the guidance and care she needed throughout her pregnancy.
During a joint parenting session, Lucia and her baby’s father were able to talk openly about their fears and hopes for the baby’s arrival. When Lucia went into labor, her doulas stayed by her side for three long days. Together, they provided the calm, steady presence Lucia needed to make her own informed choices. When doctors suggested a C-section, Lucia—empowered by her doula’s advocacy and support—chose to continue labor naturally. After four exhausting days, she delivered a healthy baby girl, Sanaa.
Today, both mother and baby are thriving. For Lucia, the experience was more than just a birth—it was a moment of strength, partnership, and trust. Thanks to The Up Center’s dedicated doula team, she entered motherhood surrounded by compassion and the confidence that she could do it on her own terms.
Latoya, an expecting mother, now preparing to welcome her seventh child, has shown remarkable strength in the face of loss and uncertainty. After losing her sixth baby to RSV complications in the NICU, she is now navigating a new pregnancy with concerns about her baby’s heart health.
Latoya, an expecting mother, now preparing to welcome her seventh child, has shown remarkable strength in the face of loss and uncertainty. After losing her sixth baby to RSV complications in the NICU, she is now navigating a new pregnancy with concerns about her baby’s heart health.
Through The Up Center’s Doula Program, she has begun to rebuild trust and open up about the kind of support she needs during this birth, especially as her relationship status and family circumstances continue to change. Together, she and her doula have focused on building rapport, promoting independence, and finding balance while caring for her children through a difficult month when RSV affected her entire household.
Despite these challenges, this mother continues to move forward with determination. She is accepting support, prioritizing her mental health, and preparing her home to be a safe, nurturing space for her newborn and her other children.
Her journey is a powerful example of resilience and the importance of compassionate, personalized care. With the right support system, she is turning grief and hardship into hope for the future.
When Amelia first learned she was carrying twins, excitement quickly turned to worry. Doctors prepared her for an early delivery, expecting the babies to arrive between 30 and 32 weeks. As her pregnancy progressed, new concerns arose—one baby was positioned breech and the other transverse, making a cesarean section seem inevitable.
When Amelia first learned she was carrying twins, excitement quickly turned to worry. Doctors prepared her for an early delivery, expecting the babies to arrive between 30 and 32 weeks. As her pregnancy progressed, new concerns arose—one baby was positioned breech and the other transverse, making a cesarean section seem inevitable.
Despite the challenges, Amelia remained hopeful. With steady support from her care team and encouragement from The Up Center’s maternal health services, she focused on staying healthy and calm for her babies. Week after week, she defied the odds.
At 36 weeks, Amelia went into labor. What everyone expected to be a surgical delivery became something truly remarkable—she delivered both babies safely and naturally. It was a moment filled with tears, relief, and gratitude for the strength that had carried her this far.
Today, both babies are thriving, and Amelia continues to be an example of resilience and courage. Her story is a powerful reminder that with the right support, love, and determination, even the most uncertain beginnings can lead to beautiful outcomes.
For months, Justin had been preparing for one of the most important moments of his life—the birth of his second child. A longtime participant in The Up Center’s Dad Engagement program, he had attended every group session, asked questions, and supported his high-risk fiancée with care and commitment. When complications arose near the due date, Justin stayed grounded, drawing on the tools and confidence he had gained through the program.
For months, Justin had been preparing for one of the most important moments of his life—the birth of his second child. A longtime participant in The Up Center’s Dad Engagement program, he had attended every group session, asked questions, and supported his high-risk fiancée with care and commitment. When complications arose near the due date, Justin stayed grounded, drawing on the tools and confidence he had gained through the program.
When labor finally began, it was long and difficult. There were moments of fear and exhaustion, but Justin never left his partner’s side. He held her hand, spoke words of comfort, and reminded her that they were in it together. His quiet strength became an anchor through the uncertainty, a reflection of everything he had learned about what it means to show up as a father and a partner.
Two days after their due date, Justin and his family finally welcomed their baby girl—a healthy 8-pound, 22-inch bundle of joy. His voice overflowed with pride and relief as he shared the news with his Dad Specialist, describing the overwhelming mix of fatigue and happiness that came from witnessing the miracle of life once again.
For Justin, this experience wasn’t just about becoming a father for the second time—it was about stepping fully into the role of protector, supporter, and nurturer. His journey is a powerful reminder of what fatherhood truly looks like: standing strong in the hard moments, leading with love, and being fully present for the people who matter most.
When Jeremy joined The Up Center’s Dads Under Construction group, he was eager to learn how to be the best father he could be. Week after week, he showed up ready to listen, share, and grow alongside other dads preparing for fatherhood. But after the birth of his baby in fall of 2024, life became busier. Between sleepless nights, new routines, and supporting his partner, Jordan found it hard to attend the group meetings that had once grounded him.
When Jeremy joined The Up Center’s Dads Under Construction group, he was eager to learn how to be the best father he could be. Week after week, he showed up ready to listen, share, and grow alongside other dads preparing for fatherhood. But after the birth of his baby in fall of 2024, life became busier. Between sleepless nights, new routines, and supporting his partner, Jordan found it hard to attend the group meetings that had once grounded him.
Even as Jeremy’s attendance paused, his Dad Specialist stayed in touch—sending check-ins and reminders that support was always there when he was ready. Months later, when they finally connected, Jeremy shared wonderful news: his baby was thriving and meeting all developmental milestones. He also spoke proudly about how much he had taken from the Dads Under Construction sessions, using what he learned to create a safe sleep environment for his child and to support his partner through breastfeeding.
Jeremy recalled one particular discussion about workplace advocacy for nursing mothers, remembering how powerful it felt to hear other dads talk about championing their partners’ needs. Now, as his partner prepares to return to work, Jeremy is putting that knowledge into action—helping ensure she can continue breastfeeding while balancing her career.
Though he misses the camaraderie and connection of the group, Jeremy plans to return in the new year. His story shows that the lessons learned at The Up Center don’t end when the meetings do—they ripple outward, helping fathers create healthier, stronger families built on love, understanding, and support.
When Terrence first joined The Up Center’s Dad 2 Dads group, he was struggling quietly. On the verge of divorce and feeling emotionally overwhelmed, he came to the sessions unsure of what to expect—and completely closed off to the idea of therapy. He told himself he was just there to listen, not to share.
When Terrence first joined The Up Center’s Dad 2 Dads group, he was struggling quietly. On the verge of divorce and feeling emotionally overwhelmed, he came to the sessions unsure of what to expect—and completely closed off to the idea of therapy. He told himself he was just there to listen, not to share.
But during one particular meeting, focused on Men and Emotions, something changed. As the conversation unfolded, Terrence found himself opening up for the first time. Surrounded by other fathers who understood his pain, he spoke about the weight of what he was going through and how lost he felt. The other dads responded with understanding and encouragement, sharing their own experiences and letting him know he wasn’t alone.
A group facilitator from Dad 2 Dads offered resources and gentle guidance, suggesting therapy as one possible next step. Terrence resisted at first—therapy had always felt too uncomfortable, too unfamiliar. But after hearing the other fathers talk about how it had changed their lives, including one who recommended a therapist who had once co-facilitated the group, something clicked.
Just days later, Terrence reached out to the group facilitator to ask for one-on-one coaching, explaining that he finally felt comfortable enough to accept help. What began as resistance became a moment of breakthrough—proof of what happens when men are given a safe space to speak, listen, and heal together. Through connection and trust, Terrence found the courage to start rebuilding his life, one conversation at a time.
When Tyrell first joined The Up Center’s Dads Under Construction group, he was preparing for one of life’s biggest changes—becoming a father. He had been referred by a home visitor who was already working with his partner through The Up Center’s early childhood home visiting program. Together, they entered their respective programs before their baby’s birth, both determined to give their child the best possible start.
When Tyrell first joined The Up Center’s Dads Under Construction group, he was preparing for one of life’s biggest changes—becoming a father. He had been referred by a home visitor who was already working with his partner through The Up Center’s early childhood home visiting program. Together, they entered their respective programs before their baby’s birth, both determined to give their child the best possible start.
In the beginning, Tyrell often used group time to talk through the struggles in his relationship. He and his partner were facing the stress of pregnancy and the uncertainty that can come with becoming new parents. But week by week, as he continued to attend and engage with the group, something began to shift. Guided by facilitators and surrounded by other fathers who understood his experiences, Tyrell started to see things differently. His tone changed from frustrated and doubtful to positive and hopeful. He began focusing on teamwork, communication, and the kind of dad—and partner—he wanted to be.
That growth showed in every part of his life. When Tyrell and his partner welcomed a healthy baby girl into the world, their connection was stronger, their communication more open, and their home more grounded in mutual care. Their daughter is thriving, breastfeeding successfully, and growing in a home where both parents are engaged, supported, and learning together.
Today, Tyrell continues to attend Dads Under Construction meetings, eager to keep learning and growing alongside his new family. His story—and his family’s partnership between The Up Center’s fatherhood and home visiting programs—shows how integrated support can help parents build not only stronger families, but brighter futures.
When James first joined The Up Center’s Dads Under Construction group for new and expecting fathers, he wasn’t sure what to expect. He and his partner were preparing for the arrival of their first child—a high-risk pregnancy that brought equal parts joy and anxiety. During one group session, James shared that he and his partner often felt rushed by their doctor during prenatal appointments and worried their concerns weren’t being heard.
When James first joined The Up Center’s Dads Under Construction group for new and expecting fathers, he wasn’t sure what to expect. He and his partner were preparing for the arrival of their first child—a high-risk pregnancy that brought equal parts joy and anxiety. During one group session, James shared that he and his partner often felt rushed by their doctor during prenatal appointments and worried their concerns weren’t being heard.
The group facilitator encouraged James to take a proactive approach by writing down questions and concerns to discuss at their next visit. With this preparation, James felt more confident going into the appointment. He initiated a conversation with their doctor, who listened carefully, apologized for making the couple feel dismissed, and promised to take extra time to ensure they felt supported and informed in the future.
That experience was a turning point for James. He realized that being an involved father meant more than just showing up—it meant using his voice, advocating for his family, and helping create an environment of trust and care. He shared with the group how empowering it felt to take that step and expressed gratitude for the guidance and encouragement he had found through Dads Under Construction.
In the fall, James and his partner welcomed a healthy baby boy into the world. Today, mom, dad, and baby are thriving—and James continues to draw strength and confidence from the lessons he learned through The Up Center’s fatherhood program, where he discovered that the foundation of being a great dad begins with love, presence, and support.
When Anthony first came to The Up Center, he needed a assessment to restore his driver's license after three DUIs. But what began as a court requirement quickly became something far more meaningful—a turning point in his life. What started as a mandatory step toward regaining his license became the moment he decided to face the truth about his struggles, not only with alcohol but with the pain and stress that had followed him for years.
When Anthony first came to The Up Center, he needed a assessment to restore his driver’s license after three DUIs. But what began as a court requirement quickly became something far more meaningful—a turning point in his life. What started as a mandatory step toward regaining his license became the moment he decided to face the truth about his struggles, not only with alcohol but with the pain and stress that had followed him for years.
Through The Up Center’s Substance Use Counseling and Peer Recovery Program, Anthony began addressing the root causes of his substance use. He realized that his drinking wasn’t just about alcohol—it was how he had learned to cope with loss, grief, and the pressure of trying to hold everything together. With support from his therapist and peer recovery team, Anthony participated in multiple levels of care, including DUI programming, individual counseling, peer support, and family therapy.
For the first time, he had people who listened without judgment. “I had someone who just opened their ears and gave me professional advice on how to handle and cope with the situations I was dealing with,” he shared. That support became a lifeline as he navigated his father’s battle with cancer, the grief that followed, and the challenge of rebuilding trust with his children. Step by step, he began to heal—not just from addiction, but from years of emotional pain.
Three years later, Anthony’s life looks very different. He’s sober, rebuilding his relationships, and helping others see that recovery and mental health care are not signs of weakness—they are acts of strength. His story is a reminder that true change begins when someone is willing to ask for help and that with compassion, guidance, and time, even the most difficult roads can lead to hope and healing.
When Joel began his recovery journey with The Up Center, his thoughts often felt like his biggest enemy. Whenever life became stressful or uncertain, his mind would spiral—pulling him back toward the same habits he was fighting to leave behind.
When Joel began his recovery journey with The Up Center, his thoughts often felt like his biggest enemy. Whenever life became stressful or uncertain, his mind would spiral—pulling him back toward the same habits he was fighting to leave behind.
Through counseling and peer support, Joel learned to slow down and approach his recovery with intention. He discovered the power of mindfulness and meditation, using them as tools to quiet his thoughts and regain control in moments of temptation. Instead of reacting to stress with substance use, he now takes time to breathe, reflect, and make better decisions for himself and his future.
As Joel shared in his own words, “I’ve made changes on how to make better decisions and meditate instead of overthinking any situation that could cause flashes of trying to drink or do any type of drugs.”
His progress is a reminder that recovery is not just about abstaining—it’s about transforming the way you think, cope, and care for yourself. With support from The Up Center, Joel is building a life grounded in peace, mindfulness, and lasting change.
When Carla first began working with her Peer Recovery Specialist at The Up Center, she was struggling to find her footing. Mental health challenges had left her feeling disconnected from the world around her, unsure how to navigate daily life or rebuild the relationships she had lost along the way.
When Carla first began working with her Peer Recovery Specialist at The Up Center, she was struggling to find her footing. Mental health challenges had left her feeling disconnected from the world around her, unsure how to navigate daily life or rebuild the relationships she had lost along the way.
Through twice-weekly peer support, Carla found what she needed most—consistency, compassion, and encouragement. With her specialist’s guidance, she began setting small, achievable goals that gradually helped her reintegrate into her community. Over time, she started reconnecting with friends, enjoying weekly outings, and rediscovering the simple joy of spending time with others.
Carla also learned how to advocate for herself in powerful new ways. She began communicating confidently with her healthcare providers, the housing authority, and Social Security—taking charge of her life and her future.
Alongside her peer support, Carla has been using tools from SMART Recovery, including life balance exercises, cost/benefit analysis, and hierarchy of values, to help her gain deeper insight into her thoughts and choices. These skills have given her a strong foundation to manage her recovery and maintain stability.
Today, Carla is thriving. Her journey is proof that when someone believes in you—and gives you the tools to believe in yourself—recovery and reconnection are truly possible.
When Tonya first connected with The Up Center’s, she had been living in isolation, afraid to leave her home. Fear for her safety had slowly taken over her life, keeping her disconnected from others and unsure how to begin rebuilding her confidence.
When Tonya first connected with The Up Center’s, she had been living in isolation, afraid to leave her home. Fear for her safety had slowly taken over her life, keeping her disconnected from others and unsure how to begin rebuilding her confidence.
With gentle encouragement from her clinician, Tonya began to take small but meaningful steps forward. At first, it meant simply walking outside and practicing coping tools to manage her anxiety. As she grew stronger, she started submitting job applications and resumes, determined to create a new path for herself.
Today, Tonya is joining support groups and continuing to build new, healthy relationships. She is learning effective tools to manage her mental health, and while she continues to grow her natural support network.
Tonya’s story is one of courage and renewal—a reminder that healing often begins with the smallest steps, and with the right support, even the quietest moments of bravery can lead to lasting change.
For Derrick, freedom used to be something he could only imagine. After spending a third of his life incarcerated, he entered The Up Center’s Peer Recovery program with a determination to make this new chapter different. He wanted stability, self-respect, and a life free from the cycles that had held him back for so long.
For Derrick, freedom used to be something he could only imagine. After spending a third of his life incarcerated, he entered The Up Center’s Peer Recovery program with a determination to make this new chapter different. He wanted stability, self-respect, and a life free from the cycles that had held him back for so long.
Over the past year, Derrick has proven that real change is possible. He has stayed consistent with both his peer recovery and therapy sessions, showing up with honesty and commitment. He completed his Wellness Recovery Action Plan (WRAP) and began using SMART Recovery tools to strengthen his emotional sobriety and rebuild his sense of purpose.
Through hard work and support, Derrick has remained substance-free for the past seven months. He continues to maintain steady employment, a powerful sign of his discipline and focus.
For the first time in years, Derrick feels free—not just from incarceration or addiction, but from the weight of his past. His story is a testament to resilience, accountability, and the power of second chances. With compassion and structure, The Up Center’s Peer Recovery program is helping him—and so many others—build a future defined not by where they’ve been, but by where they’re going.
When Maria returned from rehabilitation, she knew that coming home would be one of the hardest parts of her recovery journey. Staying consistent, rebuilding structure, and learning how to manage her daily life again felt overwhelming. But this time, she had support. The Up Center’s Peer Recovery Services team was ready to walk beside her every step of the way.
When Maria returned from rehabilitation, she knew that coming home would be one of the hardest parts of her recovery journey. Staying consistent, rebuilding structure, and learning how to manage her daily life again felt overwhelming. But this time, she had support. The Up Center’s Peer Recovery Services team was ready to walk beside her every step of the way.
Within just three weeks of returning home, Maria’s progress has been extraordinary. She began attending 12-step meetings, found a sponsor, and enrolled in mental health skill-building to strengthen her coping strategies. She secured housing, received SNAP benefits to help with groceries, and began creating her Wellness Recovery Action Plan (WRAP)—a personalized guide to maintaining her stability and well-being.
Maria shows up for her recovery every single day, working hard to build a healthy, balanced life. Her willingness to stay engaged, accept help, and put in the work reflects the strength that recovery requires—and the hope that grows when the right support is in place.
Maria’s story is one of courage and persistence. With guidance from The Up Center’s Peer Recovery program, she is learning that healing happens through small, steady steps—and that every day is a new chance to choose herself and the life she deserves.
When Robert first came to The Up Center in December 2023, he was at one of the lowest points in his life. He was homeless, struggling with serious health issues, and caught in the grip of alcohol, marijuana, and crack cocaine use. Despite his challenges, there was one thing he still held onto—hope.
Robert had known one of The Up Center’s Peer Recovery Specialists for years through informal community connections. This time, he was ready to take that relationship further and begin a true recovery journey. The start was not easy. He struggled to maintain sobriety and found himself unable to meet the goals he had set. But with the encouragement and guidance of his Peer Recovery Specialist, Robert made the brave decision to seek inpatient care, recognizing that he needed a higher level of support to truly heal.
He spent several months in treatment, doing the difficult work of rebuilding his life from the inside out. When he was discharged, he returned to The Up Center immediately—ready to stay connected, accountable, and focused.
Today, Robert is just days away from celebrating nine months of sobriety. He has completed his Wellness Recovery Action Plan, attends 12-step meetings regularly, and stays consistent with his therapy, medical, and psychiatric appointments. He checks in daily with his Peer Recovery Specialist, who continues to walk beside him as he maintains stability and confidence.
Perhaps the most transformative milestone of all—Robert now has a place to call home. After years of instability, he is housed, healthy, and hopeful. His story is a powerful example of what recovery looks like when compassion, persistence, and community come together to create lasting change.
When Robert first came to The Up Center in December 2023, he was at one of the lowest points in his life. He was homeless, struggling with serious health issues, and caught in the grip of alcohol, marijuana, and crack cocaine use. Despite his challenges, there was one thing he still held onto—hope.
Robert had known one of The Up Center’s Peer Recovery Specialists for years through informal community connections. This time, he was ready to take that relationship further and begin a true recovery journey. The start was not easy. He struggled to maintain sobriety and found himself unable to meet the goals he had set. But with the encouragement and guidance of his Peer Recovery Specialist, Robert made the brave decision to seek inpatient care, recognizing that he needed a higher level of support to truly heal.
He spent several months in treatment, doing the difficult work of rebuilding his life from the inside out. When he was discharged, he returned to The Up Center immediately—ready to stay connected, accountable, and focused.
Today, Robert is just days away from celebrating nine months of sobriety. He has completed his Wellness Recovery Action Plan, attends 12-step meetings regularly, and stays consistent with his therapy, medical, and psychiatric appointments. He checks in daily with his Peer Recovery Specialist, who continues to walk beside him as he maintains stability and confidence.
Perhaps the most transformative milestone of all—Robert now has a place to call home. After years of instability, he is housed, healthy, and hopeful. His story is a powerful example of what recovery looks like when compassion, persistence, and community come together to create lasting change.
When Jerome first connected with The Up Center’s Peer Services team in the fall, he was ready to make a change. After years of struggling with substance use, he had already begun taking steps toward recovery—but he knew that sustaining it would take commitment, support, and connection.
When Jerome first connected with The Up Center’s Peer Services team in the fall, he was ready to make a change. After years of struggling with substance use, he had already begun taking steps toward recovery—but he knew that sustaining it would take commitment, support, and connection.
With the help of his Peer Recovery Specialist, Jerome built a strong foundation for his new life. He stayed consistent with his meetings, joined a 12-step fellowship, and even began doing service work to give back to others walking the same path. His willingness to show up—for himself and for his recovery community—became one of his greatest strengths.
In November, Jerrome celebrated an incredible milestone: one full year of sobriety. What once seemed impossible had become his reality. Today, he remains deeply engaged in his recovery, keeping up with medical appointments, advocating for his own health, and staying open to exploring different pathways to healing with the continued guidance of his peer support team.
Jerome’s story is a powerful reminder that recovery is not just about stopping substance use—it’s about rediscovering purpose, community, and self-worth. With the right support and determination, every day becomes another chance to choose hope.
For more than 30 years, Amare lived with a phobia that shaped nearly every part of his life. He tried therapy many times before, hoping to overcome it, but each attempt ended in disappointment. The fear remained, and over time, it grew heavier—wrapped in shame, frustration, and self-criticism.
When Amare came to The Up Center in late 2024, he was tired of running from his fear but unsure if healing was really possible.
For more than 30 years, Amare lived with a phobia that shaped nearly every part of his life. He tried therapy many times before, hoping to overcome it, but each attempt ended in disappointment. The fear remained, and over time, it grew heavier—wrapped in shame, frustration, and self-criticism.
When Amare came to The Up Center in late 2024, he was tired of running from his fear but unsure if healing was really possible.
Through outpatient counseling, he began to explore not just the phobia itself, but the years of pain that had built up around it. For the first time, he was met with a team that encouraged him to slow down, to understand his emotions, and to show himself the same compassion he’d always given to others.
Progress hasn’t been instant—but it’s been real. Amare has started to face moments that once felt unbearable, supported by a counselor who believes in his strength. Most importantly, he’s learning to treat himself with kindness instead of judgment.
After decades of fear, Tom is finally discovering something more powerful than avoidance: the peace that comes from understanding and self-acceptance. His journey reflects what makes The Up Center’s outpatient counseling so special—care that looks beyond symptoms to heal the whole person, with patience, empathy, and hope.
When Imani first came to The Up Center, her days were ruled by self-doubt. She struggled with severe body dysmorphia and allowed the number on the scale to define her worth. Each morning began with anxiety, and her relationships often reflected the same pain she carried within herself—leaving her feeling unseen and unworthy of real care.
When Imani first came to The Up Center, her days were ruled by self-doubt. She struggled with severe body dysmorphia and allowed the number on the scale to define her worth. Each morning began with anxiety, and her relationships often reflected the same pain she carried within herself—leaving her feeling unseen and unworthy of real care.
Through Eye Movement Desensitization and Reprocessing (EMDR) therapy and open, honest conversations with her clinician, Imani began to shift her focus. Her clinician encouraged her to notice how she felt rather than what she weighed, to listen to her body’s needs instead of criticizing them. Slowly, she started to believe that she deserved kindness—from others and from herself.
As her confidence grew, Imani found the strength to walk away from toxic relationships that drained her energy and eroded her self-esteem. She began prioritizing her own happiness, building a life that reflected self-respect and emotional healing.
Today, Imani no longer lets the mirror or the scale dictate her worth. She feels empowered, grounded, and grateful for the care that helped her rediscover herself. Her journey is a powerful reminder of how healing begins—with the courage to believe that you are enough, just as you are.
When Emma, a quiet teenager, first came to The Up Center, she was struggling with deep social anxiety and depression. It was her very first experience in therapy, and she found it difficult to speak, connect, or express what she was feeling. Sessions were often filled with silence, and it was clear that she needed time, patience, and the right approach to begin opening up.
When Emma, a quiet teenager, first came to The Up Center, she was struggling with deep social anxiety and depression. It was her very first experience in therapy, and she found it difficult to speak, connect, or express what she was feeling. Sessions were often filled with silence, and it was clear that she needed time, patience, and the right approach to begin opening up.
Her therapist didn’t give up. Instead, she reached out to her colleagues across The Up Center—drawing on the collective experience, creativity, and specialized training of the wider clinical team. Together, they brainstormed strategies and interventions to help Emma feel more comfortable and supported in her sessions.
With this collaboration, Emma’s therapist was able to try different approaches until something clicked. Slowly, week by week, Emma began to trust the process. She started sharing her thoughts, participating more in sessions, and even setting her own goals for therapy—something that had once felt impossible.
In just a month, the transformation was clear. Emma had gone from sitting in silence to actively engaging in her own healing.
Her story is a reflection of what makes The Up Center so unique: a team that works together to ensure every client receives the care that fits them best. Through collaboration, compassion, and expertise, The Up Center helps individuals like Emma find their voices—and begin to believe in themselves again.
When John first came to The Up Center, he was seeking help for substance use. Years of internal struggle and depression had taken a toll on his relationships, his health, and his sense of self-worth. Completing substance use treatment was a major step forward—but John knew his healing journey wasn’t over.
When John first came to The Up Center, he was seeking help for substance use. Years of internal struggle and depression had taken a toll on his relationships, his health, and his sense of self-worth. Completing substance use treatment was a major step forward—but John knew his healing journey wasn’t over.
Instead of walking away after finishing the program, he made a powerful choice: to continue with mental health counseling. Through consistent therapy and support, John began to develop healthier ways to manage his emotions and cope with depression. He learned to reach out to others instead of isolating, to write down his thoughts through journaling, and to use physical activity as a way to release stress.
These new habits began to take root. John stayed substance-free, learned to express his anger without harming himself or others, and began rebuilding trust with his family. He set a schedule to stay connected with his support network—something that keeps him grounded and reminds him he’s not alone.
Today, John reports that he feels better than he has in years. His depression symptoms have decreased, his relationships have strengthened, and he sees real hope for his future.
John’s story is one of courage, commitment, and transformation—a reminder that recovery is not just about breaking free from substance use, but about rediscovering purpose, connection, and the confidence to move forward.
When Katie first came to The Up Center’s Suffolk office in April, she was ready to make a change. At 22 years old, she was facing the consequences of a DUI from the previous year—a mistake that had led to a brief period of incarceration and a turning point in her life. Though she had stopped drinking, she was still using marijuana to cope with stress and uncertainty about her future.
When Katie first came to The Up Center’s Suffolk office in April, she was ready to make a change. At 22 years old, she was facing the consequences of a DUI from the previous year—a mistake that had led to a brief period of incarceration and a turning point in her life. Though she had stopped drinking, she was still using marijuana to cope with stress and uncertainty about her future.
Through The Up Center’s individual substance use treatment program, Katie began to unpack the challenges that had brought her to this moment. With support and guidance, she learned healthier ways to manage her emotions and daily stress—replacing old habits with new coping skills and a sense of self-discipline.
After just a few months of treatment, Katie’s progress was remarkable. She remained substance-free, successfully completed all of her Virginia Alcohol Safety Action Program requirements, and began looking ahead to the future with determination and confidence. Her next step: joining the military, where she hopes to serve her country and continue building a life rooted in purpose and stability.
Katie’s story is one of strength and transformation. What began as a moment of hardship became the catalyst for a future defined by resilience, growth, and hope.
When Alyssa first joined The Up Center’s New Visions program, high school graduation felt like an impossible dream. She was struggling with emotional and behavioral challenges that affected every part of her life—her school performance, her friendships, and even how she saw herself. Each setback made her feel more disconnected and uncertain about her future.
When Alyssa first joined The Up Center’s New Visions program, high school graduation felt like an impossible dream. She was struggling with emotional and behavioral challenges that affected every part of her life—her school performance, her friendships, and even how she saw herself. Each setback made her feel more disconnected and uncertain about her future.
Over the next seven months, Alyssa worked closely with her clinician to rebuild that sense of hope. Together, they focused on coping skills, emotional regulation, and setting small, achievable goals that helped her regain confidence. Slowly, she began to believe that she could create a different story for herself.
When she completed the program in March 2025, Alyssa left with a stronger sense of self and the tools to stay grounded in moments of stress. A few months later, she reached out to her clinician with exciting news—she had graduated high school that June.
For Alyssa, that diploma represented far more than an academic milestone. It was a symbol of resilience, healing, and all the work she had done to overcome the obstacles that once stood in her way. Her decision to reconnect after graduation was a powerful reminder of the lasting bonds formed in care and the life-changing impact of compassionate, consistent support.
When Shaun was first referred to The Up Center’s New Visions program in July, his life was at a standstill. Court-ordered to participate and placed on house arrest, he was facing serious legal challenges and struggling to find direction. Like many young people in similar circumstances, he felt trapped—unsure if he could turn things around.
When Shaun was first referred to The Up Center’s New Visions program in July, his life was at a standstill. Court-ordered to participate and placed on house arrest, he was facing serious legal challenges and struggling to find direction. Like many young people in similar circumstances, he felt trapped—unsure if he could turn things around.
But within just weeks of engaging in services, everything began to change. Shaun started showing up for himself, putting in the work, and following through with the goals he set alongside his clinician. His determination paid off—he met the conditions to be released from house arrest, completed his very first job interview, and was hired shortly after.
For Shaun, that first job was more than a paycheck. It was a sign that he could build a new future. Today, he’s enjoying his senior year of high school, working part-time, and saving money for what comes next. He has stayed committed to his sobriety, with only one brief relapse, and continues to move forward with focus and accountability.
If he keeps up his progress, Shaun is on track to have his probation lifted and his charges dropped by the end of the year. His journey is a testament to what can happen when a young person is given the right support, guidance, and belief that change is possible. With encouragement and consistency, Shaun has gone from surviving to building a life full of possibility.
When Jordan joined The Up Center’s New Visions program, he was determined to rebuild his life and find a path that gave him purpose. Recovery had taught him the importance of structure, accountability, and hope—but he knew that lasting change would come from discovering something to work toward.
When Jordan joined The Up Center’s New Visions program, he was determined to rebuild his life and find a path that gave him purpose. Recovery had taught him the importance of structure, accountability, and hope—but he knew that lasting change would come from discovering something to work toward.
With guidance and encouragement from his New Visions clinician, Jordan began exploring career options and eventually applied to a local trade school. It was a big step—one that required courage, focus, and belief in himself. In March, he received the news that would mark a turning point in his journey: he had been accepted.
For Jordan, this wasn’t just about education. It was about reclaiming his future. The trade school offers more than technical training—it gives him a sense of belonging, the opportunity to learn alongside peers with similar goals, and mentors who model what steady progress looks like. Each class, each new skill learned, builds his confidence and strengthens his commitment to staying on the path of recovery.
Through the support of the New Visions program, Jordan has learned how to make thoughtful decisions, manage challenges, and believe that he is capable of building a better life. His acceptance into trade school is more than an academic milestone—it is a testament to his resilience, growth, and the power of believing in second chances.
When Maya joined The Up Center’s New Visions Community-Based program, she was at a crossroads. Like many teens struggling with substance use, she was searching for a sense of direction and purpose—a way to express herself without turning to unhealthy coping mechanisms. Over time, through counseling and consistent support, Maya began to rediscover her passion for art and the confidence to believe in her own talent.
When Maya joined The Up Center’s New Visions Community-Based program, she was at a crossroads. Like many teens struggling with substance use, she was searching for a sense of direction and purpose—a way to express herself without turning to unhealthy coping mechanisms. Over time, through counseling and consistent support, Maya began to rediscover her passion for art and the confidence to believe in her own talent.
With encouragement from her clinician, Maya decided to apply to a specialized art school for high school. The process required courage and commitment, but she poured her heart into it—creating a powerful portfolio that reflected not only her creativity but her growth and resilience. In December, she received the news she had dreamed of: she had been accepted.
This achievement marked a major turning point. For Maya, the art school represents more than just an educational opportunity—it is a new beginning. It offers structure, community, and a healthy outlet for her emotions, helping her stay focused on her recovery and her future.
Now, she looks ahead with excitement, eager to learn, create, and connect with other young artists who share her passion. Her acceptance is proof that when young people are given the right support and space to heal, they can transform their struggles into strength and their pain into purpose.
When Jasmine first entered The Up Center’s New Visions Community-Based program, she was uncertain about what the future might hold. Through hard work and consistent support, she began to build stability in her life—completing 11 sessions, making measurable progress, and nearing the end of her treatment plan.
When Jasmine first entered The Up Center’s New Visions Community-Based program, she was uncertain about what the future might hold. Through hard work and consistent support, she began to build stability in her life—completing 11 sessions, making measurable progress, and nearing the end of her treatment plan.
As her reevaluation approached, the team began discussing discharge. Jasmine had met many of her goals and was doing well, but when asked how she felt about moving on, she paused. She realized she wasn’t quite ready to step away. For the first time, she could clearly see how much the program had helped her—and how much more she could accomplish with continued support.
Rather than leaving care, Jasmine made the brave and self-aware decision to stay. She recognized that New Visions wasn’t just a program; it was a source of guidance and consistency that helped her keep moving forward. With new goals ahead and a growing sense of confidence, she chose to continue her journey surrounded by people who believe in her progress and potential.
Jasmine’s story is a testament to the power of recognizing one’s own needs—and having the courage to keep reaching for a better, stronger version of yourself.
When Brian first came to The Up Center’s Outpatient Counseling program in partnership with the Western Tidewater Free Clinic, he was struggling with overwhelming anxiety surrounding his insulin injections. Though he knew how vital they were for his health, the fear of giving himself injections had become paralyzing—putting his well-being at serious risk.
When Brian first came to The Up Center’s Outpatient Counseling program in partnership with the Western Tidewater Free Clinic, he was struggling with overwhelming anxiety surrounding his insulin injections. Though he knew how vital they were for his health, the fear of giving himself injections had become paralyzing—putting his well-being at serious risk.
Through months of counseling, Brian worked closely with his therapist to understand and manage his anxiety. Step by step, he learned techniques to calm his mind, desensitize his fears, and rebuild confidence in caring for his body. Slowly, the fear that once felt impossible to overcome began to fade.
As his physical and mental health improved, Brian began setting new goals for himself. He started applying for jobs and, after several setbacks, found full-time employment close to home—a position that offered both stability and pride. With structure and purpose back in his life, he began to feel more in control than ever before.
Today, Brian continues to check in with his counselor through monthly sessions, using them as a space to reflect, maintain progress, and stay grounded. His journey from fear to freedom is a reminder that healing doesn’t just change one part of a person’s life—it transforms the whole picture.
When Damien first came to The Up Center’s clinic, it wasn’t entirely by choice. At the urging of a loved one, he decided to give therapy a try, though he wasn’t sure it would help. Like many adults balancing work, relationships, and family, he had been quietly struggling with anxiety, self-doubt, and the constant pressure to hold everything together.
When Damien first came to The Up Center’s clinic, it wasn’t entirely by choice. At the urging of a loved one, he decided to give therapy a try, though he wasn’t sure it would help. Like many adults balancing work, relationships, and family, he had been quietly struggling with anxiety, self-doubt, and the constant pressure to hold everything together.
From the very first session, Damien began to open up about how disconnected he felt—from himself, from others, and from the life he wanted to live. Under the guidance of his licensed art therapist, Damien found new ways to express emotions that had been buried under years of stress. Through conversation and creative interventions, he began to shift his perspective and rebuild his sense of self.
By his second session, Damien was already making intentional changes in how he viewed and responded to challenges. Over the course of just five sessions, he grew more confident, calm, and connected. His anxiety decreased, and he found himself more present with his spouse and child—laughing more, listening more, and truly showing up for the moments that mattered.
Damien’s story is a powerful reminder that healing can begin with a single step—a willingness to try. With support and openness, change can come faster and deeper than imagined, bringing peace not only to the individual but to the entire family.
Emotion Detectives was designed for adolescents struggling with anxiety, sadness, anger, fear, or depression. Led by compassionate clinicians, the program helped participants explore their feelings, identify what triggers them, and learn healthy ways to cope. Each week, the young participants practiced tools to calm themselves, communicate more effectively, and build confidence in handling everyday stress.
Emotion Detectives was designed for adolescents struggling with anxiety, sadness, anger, fear, or depression. Led by compassionate clinicians, the program helped participants explore their feelings, identify what triggers them, and learn healthy ways to cope. Each week, the young participants practiced tools to calm themselves, communicate more effectively, and build confidence in handling everyday stress.
By the end of the 8 weeks, five students proudly graduated from the group—each one leaving with greater self-awareness and emotional strength.
One parent wrote afterward:
“Good morning, Ms. Hassell. I wanted to express my gratitude for your time, energy, patience, and resources that you poured into my son and his group. He has learned so much and will often pause and think when he’s in a situation that brings up difficult emotions. One million thanks will never be enough.”
Groups like Emotion Detectives give young people the tools to manage life’s hardest moments and remind them that their feelings matter—and that they have the power to handle them with courage and care.
When Chelsea, a 14-year-old girl, first came to The Up Center’s clinic, she was struggling to control her anger and had begun to harm herself when she felt overwhelmed. Her world felt out of control, and she didn’t know how to express what she was feeling.
When Chelsea, a 14-year-old girl, first came to The Up Center’s clinic, she was struggling to control her anger and had begun to harm herself when she felt overwhelmed. Her world felt out of control, and she didn’t know how to express what she was feeling.
Through patience, trust, and consistent support, Chelsea began working with one of our resident clinicians to understand the emotions beneath her anger. Together, they explored coping techniques that helped her manage her feelings at home, at school, and with her peers. Slowly, she learned to recognize her triggers and find healthier ways to respond.
As her confidence grew, so did her relationships. Chelsea began reconnecting with her family and building stronger friendships. She also joined her school’s basketball team—realizing that movement, teamwork, and discipline gave her a positive outlet for her energy. Instead of turning her anger inward, she started to “clap it out” on the court, channeling her emotions into focus and determination.
By the end of treatment, Chelsea no longer hurt herself when she was upset. She had learned how to face her emotions with strength, self-awareness, and resilience.
Her story is a beautiful reminder that with the right support, healing can transform pain into purpose—and that every young person deserves the chance to discover their own strength.
When Melissa first came to The Up Center’s clinic, she was in crisis. She was struggling with severe mental health challenges, including suicidal thoughts and distressing hallucinations. Life felt overwhelming—she was at risk of losing custody of her young son and unsure where to turn for help.
When Melissa first came to The Up Center’s clinic, she was in crisis. She was struggling with severe mental health challenges, including suicidal thoughts and distressing hallucinations. Life felt overwhelming—she was at risk of losing custody of her young son and unsure where to turn for help.
From the beginning, the team worked closely with Melissa to build a plan for stability and healing. Through twelve weeks of consistent care, therapy, and support, Melissa began to rebuild her life piece by piece.
Her progress was remarkable. She found steady employment, enrolled in a certificate program, and even purchased a mobile home on her own—creating a safe, stable environment for herself and her son. She learned to set healthy boundaries with family, repaired her relationship with her child’s father, and began advocating for herself with confidence and clarity.
Clinically, her growth was just as profound. When she began care, her anxiety measured at a severe level with a GAD-7 score of 20. By the time she completed treatment, that number had dropped to 10. Her depression score decreased from 25 to 7, showing just how far she had come.
When asked what stood out most, her clinician shared, “Her greatest achievement was learning to ask for help. She found her voice, began advocating for herself, and started truly believing in her ability to heal.”
Today, Melissa leaves care with no suicidal ideation, renewed stability, and a hopeful outlook for her future. Her story is a testament to resilience, perseverance, and the life-changing impact of compassionate care.
When Mr. and Mrs. Carter came to the Military Family Clinic at The Up Center, they were looking for marriage counseling and a chance to repair their relationship. After months of living apart, both were struggling to reconnect and find the trust they had lost. From the moment they walked through the doors, the intake team welcomed them with compassion, respect, and understanding.
When Mr. and Mrs. Carter came to the Military Family Clinic at The Up Center, they were looking for marriage counseling and a chance to repair their relationship. After months of living apart, both were struggling to reconnect and find the trust they had lost. From the moment they walked through the doors, the intake team welcomed them with compassion, respect, and understanding.
During their intake, the team listened closely and recognized that before the couple could begin marriage counseling, they each needed space to heal individually. After consulting with the clinic director, it was recommended that both start with individual counseling first. When Mr. Carter heard this, he was initially frustrated—he wanted to fix things right away. But after speaking with the director and understanding the reasoning, his perspective changed.
He later shared heartfelt gratitude for the team, describing how his wife had never felt safe or comfortable seeking counseling before. For the first time, she felt seen and supported. After meeting with Jasmine during their intake, she even suggested that she and her husband go to lunch together—a simple gesture, but one that marked the first time in months she had wanted to spend time with him.
Mr. Carter said that moment gave him hope. He told the team that their professionalism and warmth had helped him believe that healing was possible—not just for his wife, but for them as a couple. His wife is now beginning individual counseling at the Military Family Clinic and he is preparing to do the same.
The Carters’ story is a powerful reminder that progress often begins with empathy and trust. With the right support, even the smallest steps forward can lead to lasting change.
Before David joined The Up Center’s Sponsored Homes program, life had been unstable. He had moved between several homes after his biological family could no longer meet his needs. He had never had a room of his own, and his belongings were often taken or lost. Quiet and withdrawn, David carried deep anxiety that made it difficult to eat, speak up, or feel safe anywhere he stayed.
Before David joined The Up Center’s Sponsored Homes program, life had been unstable. He had moved between several homes after his biological family could no longer meet his needs. He had never had a room of his own, and his belongings were often taken or lost. Quiet and withdrawn, David carried deep anxiety that made it difficult to eat, speak up, or feel safe anywhere he stayed.
Everything changed when he was carefully matched with a Sponsor family who saw and valued his gentle spirit. They welcomed him not just into their home, but into their hearts. Over the past ten years, David has thrived in their care. His health has improved, he has gained weight, and his once-soft voice now carries laughter and confidence.
Today, David is a vibrant part of his family and community. He goes to church each week, enjoys meals out, and looks forward to family vacations. He and his Sponsor share matching beards and are often mistaken for brothers—a comparison that always makes him smile.
After years of uncertainty, David finally has what he longed for: a loving home, a sense of belonging, and people who cherish him for exactly who he is.
For Linda, home has always meant family. After living happily with relatives who served as her Sponsors, she was moved to a new home when her care needs changed. But during a holiday weekend visit with her family, Linda’s emotions poured out. She tearfully shared how much she missed them and how deeply she wanted to come home.
For Linda, home has always meant family. After living happily with relatives who served as her Sponsors, she was moved to a new home when her care needs changed. But during a holiday weekend visit with her family, Linda’s emotions poured out. She tearfully shared how much she missed them and how deeply she wanted to come home.
Her family listened, and so did her care team. The Up Center staff immediately began working together to make her wish a reality. Over the next two days, the team coordinated every detail—updating training, reviewing safety requirements, and ensuring that all the necessary steps were completed to maintain her care without interruption.
Within just 48 hours, Linda was back with the people she loved most. Her family members were retrained, their home recertified, and her services fully restored in less than a month.
Linda’s story shows what can happen when compassion meets action. Because her care team and family worked together, she is once again surrounded by warmth, familiarity, and the comfort of home—a reminder that love and belonging are at the heart of true care.
When Ruth began feeling unwell, her Sponsor immediately noticed something wasn’t right. They had just come from an appointment with her gastroenterologist, who hadn’t found anything of concern—but the Sponsor couldn’t shake the feeling that something was wrong. Trusting their instincts, they drove straight from the doctor’s office to the emergency room.
That decision saved Ruth’s life. By the time they arrived, she had developed a high fever of 103 degrees and was diagnosed with sepsis, a life-threatening infection. She was hospitalized for over a month and underwent surgery, but thanks to the Sponsor’s quick action and the care of her medical team, Angela recovered and was able to return home.
During her recovery, the Sponsor received additional training and support to meet Ruth’s new medical needs. Their attentiveness, compassion, and commitment ensured that she could heal safely and continue living in a nurturing environment.
Ruth’s story is a powerful example of what happens when compassion and training come together. The Sponsor’s intuition and dedication—paired with the program’s guidance—made all the difference. Because someone cared enough to act, Ruth is home today, living a life filled with safety, dignity, and hope.
When Ruth began feeling unwell, her Sponsor immediately noticed something wasn’t right. They had just come from an appointment with her gastroenterologist, who hadn’t found anything of concern—but the Sponsor couldn’t shake the feeling that something was wrong. Trusting their instincts, they drove straight from the doctor’s office to the emergency room.
That decision saved Ruth’s life. By the time they arrived, she had developed a high fever of 103 degrees and was diagnosed with sepsis, a life-threatening infection. She was hospitalized for over a month and underwent surgery, but thanks to the Sponsor’s quick action and the care of her medical team, Angela recovered and was able to return home.
During her recovery, the Sponsor received additional training and support to meet Ruth’s new medical needs. Their attentiveness, compassion, and commitment ensured that she could heal safely and continue living in a nurturing environment.
Ruth’s story is a powerful example of what happens when compassion and training come together. The Sponsor’s intuition and dedication—paired with the program’s guidance—made all the difference. Because someone cared enough to act, Ruth is home today, living a life filled with safety, dignity, and hope.
When Denise first met with her financial counselor, she was feeling overwhelmed. Years of health challenges—both physical and mental—had left her struggling to keep up with bills and burdened by delinquent debt. She had enrolled in a debt relief program, hoping it would help, but she didn’t fully understand how it worked or why her credit score kept dropping instead of improving.
When Denise first met with her financial counselor, she was feeling overwhelmed. Years of health challenges—both physical and mental—had left her struggling to keep up with bills and burdened by delinquent debt. She had enrolled in a debt relief program, hoping it would help, but she didn’t fully understand how it worked or why her credit score kept dropping instead of improving.
During a Zoom meeting, Denise shared her debt relief portal with her counselor, who carefully reviewed her situation. Together, they discovered that she had already built up enough funds in her account to pay off two of her smallest delinquent credit cards in full. Instead of continuing to make small monthly payments, her counselor encouraged her to take a proactive step—contact the debt relief company and request that those debts be paid off right away.
Denise followed through, and the results came quickly. When her counselor checked her credit report on June 7, her Experian score had risen from 604 to 656—an impressive 52-point increase.
For Denise, that improvement meant more than just a number. It represented progress, hope, and a sense of control returning to her life. With continued guidance, she is now on a path toward financial recovery—one smart decision at a time.
When Henrietta first connected with her housing counselor at The Up Center in late 2022, she had a dream that many people her age had already achieved—owning a home of her own. Now in her mid-70s, she wanted a place to call hers, a space where she could finally feel the stability and peace she had longed for.
When Henrietta first connected with her housing counselor at The Up Center in late 2022, she had a dream that many people her age had already achieved—owning a home of her own. Now in her mid-70s, she wanted a place to call hers, a space where she could finally feel the stability and peace she had longed for.
But the journey wasn’t easy. Despite her determination, debt and limited savings made the process difficult. With patience and dedication, her counselor worked alongside her—adjusting budgets, reviewing loan options, and helping her apply for programs that could make homeownership possible. In time, Henrietta was approved for a $25,000 down payment assistance grant and secured SPARC funds, which lowered her interest rate and made a mortgage more affordable.
Still, challenges persisted. After months of searching, she struggled to find a home within her price range, and her grant approval eventually expired. But she didn’t give up. Her counselor encouraged her to keep learning and preparing, helping her renew her First-Time Homebuyer certificate and reapply for assistance.
Then, things began to turn around. Henrietta received a raise and an increase in her Social Security income, which allowed her to qualify for a home priced at $225,000. With her counselor and realtor by her side, she found a condo she loved. It needed some updates—fresh paint and new flooring—but they were able to negotiate an additional $5,000 from the seller to cover those improvements.
In the spring of 2025, Henrietta closed on her very first home. As the final touches are completed, she’s already settling into a space that reflects her perseverance and the unwavering support of those who helped her get there.
Her story is a testament to what’s possible when determination meets guidance—a reminder that dreams have no age limit and that with the right support, stability and independence are always within reach.
When Marnie first met with her housing counselor at the end of 2023, she seemed ready to buy a home. She had a solid credit score, good savings, and even a pre-approval letter from her lender. But as the counselor got to know her, it became clear that while she was financially prepared, she wasn’t yet confident in the reality of managing a mortgage.
When Marnie first met with her housing counselor at the end of 2023, she seemed ready to buy a home. She had a solid credit score, good savings, and even a pre-approval letter from her lender. But as the counselor got to know her, it became clear that while she was financially prepared, she wasn’t yet confident in the reality of managing a mortgage.
Together, they reviewed her budget line by line—calculating what monthly payment would allow her to buy comfortably while continuing to save and pay down her student loans. With that guidance, Marnie decided she wanted to keep her mortgage payment between $1,800 and $1,900 per month, including everything from principal to insurance.
When she shared that decision with her lender, she was told she could qualify for much more—but she stood firm. She chose a home priced below her pre-qualification limit to stay within her comfort zone. When inspection issues came up, Marnie didn’t back down. She told her agent she was willing to walk away if the seller didn’t make the necessary repairs. The seller agreed.
With help from her counselor, Marnie also secured a SPARC grant, allowing her to close on her first home in the summer without stretching her budget. She described feeling proud, secure, and in control of her finances for the first time.
Her counselor and she have follow-up meetings scheduled to update her budget with real utility costs—ensuring that her success as a homeowner continues to grow for years to come.
When Marcus first met with his financial counselor in fall of 2024, he had a steady income but felt stuck. Despite working hard, debt weighed heavily on him, and his savings were almost nonexistent. He wanted to take control of his finances but wasn’t sure where to start.
When Marcus first met with his financial counselor in fall of 2024, he had a steady income but felt stuck. Despite working hard, debt weighed heavily on him, and his savings were almost nonexistent. He wanted to take control of his finances but wasn’t sure where to start.
Together, Marcus and his counselor built a realistic budget that allowed him to meet his needs, reduce debt, and start saving. They used the snowball method—focusing on paying off smaller debts first to build momentum. Each payment brought Marcus closer to financial freedom and renewed confidence in his ability to manage his money.
Within months, the progress was clear. His credit score rose from 698 to 720, and he had paid off $3,800 in debt. What once felt impossible became achievable through patience and planning. Even more remarkable, his savings grew from just $104 to $6,000—giving him stability, peace of mind, and the ability to look ahead with confidence.
Marcus’s story is proof that with the right guidance and determination, lasting change is possible. What began as a plan to get out of debt became a journey toward empowerment and financial independence.
When Yolanda first connected with The Up Center’s Housing and Financial Counseling program in 2020, she was facing the uncertainty of lost income during the COVID-19 pandemic. A U.S. Coast Guard veteran, she worked hard to regain stability but soon faced new challenges, including two hospitalizations that made it difficult to stay current on her mortgage.
When Yolanda first connected with The Up Center’s Housing and Financial Counseling program in 2020, she was facing the uncertainty of lost income during the COVID-19 pandemic. A U.S. Coast Guard veteran, she worked hard to regain stability but soon faced new challenges, including two hospitalizations that made it difficult to stay current on her mortgage.
Throughout it all, Erica, her Housing Counselor, stayed by her side. She advocated for Yolanda through every step of the loss mitigation process, securing three separate mortgage forbearances over the years to help her keep her home.
Today, Yolanda’s situation looks very different. She now receives VA benefits and Social Security income and even rents a room in her home to another veteran for extra support. With her finances stabilized, Erica recently helped Yolanda take the next step—applying for assistance through the new Veterans Affairs Servicing Purchase (VASP) program. This program helps veterans with VA home loans who have fallen behind on their payments find long-term solutions to keep their homes.
Erica worked closely with VA representatives, Yolanda’s loan technician, and her mortgage servicer to prepare the application. The case is now under review for a potential loan modification that could lower Yolanda’s interest rate and extend her mortgage term, making her payments even more manageable.
While the final decision is still pending, Yolanda’s progress represents exactly what The Up Center stands for—compassionate, persistent support that helps families find stability and hope. Erica’s dedication and commitment to understanding this new program have already made an impact, paving the way for other veterans to stay in their homes and move forward with confidence.
Late in the summer of 2024, the Johnson family faced a terrifying domestic violence crisis that changed their lives in an instant. The children—two teenagers and their younger sister—witnessed an attack on their mother. When the teenage son tried to protect her, he was injured as well. It was an experience that left the entire family shaken and uncertain about what would come next.
Late in the summer of 2024, the Johnson family faced a terrifying domestic violence crisis that changed their lives in an instant. The children—two teenagers and their younger sister—witnessed an attack on their mother. When the teenage son tried to protect her, he was injured as well. It was an experience that left the entire family shaken and uncertain about what would come next.
Team Up immediately stepped in to make sure the Johnsons had the safety and support they needed. The daughter’s mentor helped secure funds so the family could stay in a hotel for several nights while they found a safe place to go. Staff members quickly connected them with resources for meals, legal and medical assistance, and even helped install a video security system to bring peace of mind back to their home.
Understanding that emotional recovery would take time, Team Up matched the teenage son with a new mentor—someone who could listen, guide, and give him space to process what had happened. The daughter’s mentor also reached out for help on how to best support her mentee, and an Up Center trauma counselor provided tools for talking through emotions and helping her feel understood and safe.
As the family navigated the court process, Team Up staff continued to be there—offering encouragement, advocacy, and consistency. Mrs. Johnson later shared that she wasn’t sure she could have made it through without the help her family received.
The Johnson family’s journey is one of courage and healing. Through care, connection, and compassion, they are finding their way forward—together.
When Nia joined Team Up, she was facing heartbreak no teenager should have to endure. Before turning seventeen, she had lost both of her parents and found herself starting over in a new city, living with her grandmother, and trying to finish high school while learning to navigate grief and change.
When Nia joined Team Up, she was facing heartbreak no teenager should have to endure. Before turning seventeen, she had lost both of her parents and found herself starting over in a new city, living with her grandmother, and trying to finish high school while learning to navigate grief and change.
Despite the challenges, Nia refused to give up on her dreams. With encouragement from her mentor—who became a steady source of support and guidance—she found the strength to keep moving forward. Her mentor and the Team Up staff stood proudly in the audience this past June as Nia crossed the stage, graduating high school with honors.
To celebrate her accomplishment and help her prepare for the next chapter, The Up Center community came together to raise $600 through a social media campaign, allowing Nia to go on a college shopping trip before beginning her studies in speech pathology.
Her story is one of perseverance, mentorship, and hope—a reminder that when young people are surrounded by care and encouragement, they can turn even the hardest beginnings into bright, new futures.
When Jayden was just nine years old, he was matched with his Team Up mentor, Marcus. Over the years, their bond grew strong—built on trust, encouragement, and countless shared moments. But as Jayden entered his teen years, life became more difficult. He made some poor choices that led him into the juvenile justice system. Even then, Marcus never walked away. He showed up in court to support him and stayed in contact, reminding Jayden that someone still believed in him.
When Jayden was just nine years old, he was matched with his Team Up mentor, Marcus. Over the years, their bond grew strong—built on trust, encouragement, and countless shared moments. But as Jayden entered his teen years, life became more difficult. He made some poor choices that led him into the juvenile justice system. Even then, Marcus never walked away. He showed up in court to support him and stayed in contact, reminding Jayden that someone still believed in him.
After his release, Jayden drifted away from that support and fell back into old habits. Eventually, he found himself incarcerated again. For a while, it seemed like his story might end there. But when Jayden was released earlier this year at the age of twenty, one of the first people he called was his mentor. He told Marcus he wanted to change his life for good.
Marcus didn’t hesitate. He met with Jayden, offered him a job at his landscaping business, and welcomed him back—not as a lost cause, but as a young man ready for a new beginning. Today, Jayden shows up to work early every morning, learning new skills and rebuilding his life alongside the mentor who never gave up on him.
Their story is proof that mentorship isn’t just about guidance—it’s about believing in someone long enough for them to start believing in themselves.
At Truitt Intermediate, a group of fourth graders gathers each week during lunch for The Up Center’s Leadership Institute—a safe space to learn about confidence, teamwork, and resilience. During one of the early sessions, Sofia, a quiet student, suddenly broke down in tears. As staff gently talked with her, they learned just how much she had been carrying on her small shoulders.
At Truitt Intermediate, a group of fourth graders gathers each week during lunch for The Up Center’s Leadership Institute—a safe space to learn about confidence, teamwork, and resilience. During one of the early sessions, Sofia, a quiet student, suddenly broke down in tears. As staff gently talked with her, they learned just how much she had been carrying on her small shoulders.
Sofia lived with her father, who had custody of her and her older brother. Her brother was struggling with significant mental health challenges, and their mother was facing housing instability and substance use issues. On top of that, her father was dealing with a legal situation that threatened to upend their fragile stability. Though the issue was eventually resolved, it was clear this family needed more support than anyone realized.
For months, Team Up staff and the school’s guidance counselor worked to connect with Sofia’s father, unsure whether the family would be moving before help could arrive. Finally, after steady outreach and patience, they made contact—and the perfect mentor match followed.
Now, Sofia meets regularly with her new mentor, and the two have already formed a genuine bond. They laugh, talk, and spend time together each week—building trust, hope, and stability in a young girl’s life that had been filled with uncertainty.
What started as tears in a lunchroom has become the beginning of something powerful: the chance for Sofia to see that she doesn’t have to face life’s challenges alone.
As the school year came to a close, Team Up partnered once again with the Blocker Family YMCA to host a special Game Day event—an afternoon designed to help youth relax, laugh, and manage the stress of year-end SOL testing.
As the school year came to a close, Team Up partnered once again with the Blocker Family YMCA to host a special Game Day event—an afternoon designed to help youth relax, laugh, and manage the stress of year-end SOL testing.
More than thirty people attended, including new mentees, youth on the waitlist, and two brand-new mentor matches meeting for the first time. For many, it was their introduction to the Team Up community—a place where encouragement, fun, and friendship come together.
The gym buzzed with energy and laughter as everyone joined in games of volleyball, cards, and team activities. Among the crowd were two mentor-mentee pairs who had attended the previous month’s event. This time, their connection deepened as they played together, cheered each other on, and even exchanged contact information to spend time outside of Team Up events.
Moments like this capture what Team Up is all about—creating opportunities for young people to build positive relationships, feel supported, and know they belong. What starts as a simple game can become the foundation for confidence, friendship, and lasting mentorship.
When Robert was referred to The Up Center in August, his situation was complicated. He had significant medical needs and had been living in a care facility that struggled to coordinate his next steps. Every delay made it harder for him to move forward—and harder for him to find a true place to call home.
When Robert was referred to The Up Center in August, his situation was complicated. He had significant medical needs and had been living in a care facility that struggled to coordinate his next steps. Every delay made it harder for him to move forward—and harder for him to find a true place to call home.
That’s when a Clinician Supervisor stepped in. He took the lead to make sure nothing fell through the cracks. He worked tirelessly to secure the medical orders, prescriptions, and equipment Robert would need to live safely and comfortably. He even drove to Robert’s previous home himself to collect belongings and make sure the transition was handled with care.
Thanks to his dedication, Robert successfully moved into his new program. What could have taken weeks longer happened smoothly and with compassion—because someone cared enough to go above and beyond to make sure he didn’t have to wait any longer for stability and belonging.
When Mark moved into his new home, his Sponsor immediately noticed that something wasn’t right. He was struggling with serious medical and behavioral challenges, and his caregiver felt overwhelmed trying to meet his needs. Concerned for his well-being, she reached out for help.
When Mark moved into his new home, his Sponsor immediately noticed that something wasn’t right. He was struggling with serious medical and behavioral challenges, and his caregiver felt overwhelmed trying to meet his needs. Concerned for his well-being, she reached out for help.
The Director responded right away, contacting the Community Services Board to bring everyone together. Within days, a coordinated team—including the Office of Integrated Health, the CSB, the Sponsor, and The Up Center’s clinical staff—met to create a plan. Behavior and wound care consultations were arranged quickly, and additional supports were provided to help the Sponsor feel confident and supported in caring for Mark.
At the same time, the Administrative Program Manager identified another potential Sponsor who could meet with Mark to explore whether her home might better fit his needs. It was a true team effort—professionals from multiple disciplines coming together with one shared goal: ensuring that Mark received the care, stability, and compassion he needed to thrive.
When Liam and Mateo entered foster care in March 2024, their world had been turned upside down. The brothers were placed with Ms. Parker, a caring foster parent who immediately made it her mission to provide them with the safety, structure, and love they needed to begin healing.
When Liam and Mateo entered foster care in 2024, their world had been turned upside down. The brothers were placed with Ms. Parker, a caring foster parent who immediately made it her mission to provide them with the safety, structure, and love they needed to begin healing.
At first, the challenges were significant. Liam, the older of the two, was nonverbal and often expressed his frustration through tantrums. Communication felt out of reach, and his emotions were hard to manage. But Ms. Parker never gave up on him. Through patience, consistency, and unwavering care, she helped him find his voice. Over time, Liam learned to use his words to express what he wanted and how he felt. The change was extraordinary—his confidence grew, his frustrations eased, and joy began to take the place of fear.
Throughout their time together, Ms. Parker made sure the brothers stayed connected to their family. She worked closely with relatives and supported regular visits, helping Liam and Mateo maintain those meaningful bonds. Her care went beyond daily routines—she became a trusted presence in their lives, someone both the boys and their family could rely on.
When Ethan came into care at just two weeks old, his start to life had already been filled with uncertainty. He was brought to the hospital after being accidentally dropped, and doctors discovered two small skull fractures. Thankfully, no other injuries were found—but it was clear that Ethan needed a safe, stable place to heal and grow.
When Ethan came into care at just two weeks old, his start to life had already been filled with uncertainty. He was brought to the hospital after being accidentally dropped, and doctors discovered two small skull fractures. Thankfully, no other injuries were found—but it was clear that Ethan needed a safe, stable place to heal and grow.
That place was with Ms. Daniels, a loving foster parent who opened her heart and home without hesitation. With her gentle care, Ethan began to thrive. She comforted him through long nights, held him close when he cried, and made sure every moment he spent in her care was filled with warmth and safety.
For Ms. Daniels, fostering Ethan was not just about providing temporary care—it was about giving him the steady love every child deserves at the very beginning of life. Her patience and devotion helped him heal and grow stronger each day.
In the summer of 2025, Ethan left The Up Center’s care to join his paternal grandmother, where he will continue to be surrounded by family. It was the outcome everyone had hoped for—a safe, permanent home with relatives who love him.
When Jada was born, she faced challenges from her very first breath. Exposed to substances before birth, she spent her earliest weeks in the NICU, surrounded by machines and uncertainty. But she was never alone. The Miller family visited every day, reading to her softly and holding her tiny hand, waiting for the day they could bring her home.
When Jada was born, she faced challenges from her very first breath. Exposed to substances before birth, she spent her earliest weeks in the NICU, surrounded by machines and uncertainty. But she was never alone. The Miller family visited every day, reading to her softly and holding her tiny hand, waiting for the day they could bring her home.
After fifteen months in care, that dream became a reality. In early 2025, Jada was officially adopted by the Millers—her forever family.
Since joining their home, Jada has blossomed. She once needed a G-tube and relied on tube feedings for most of her young life. Under the Millers’ care, she has grown stronger and more independent. Her G-tube has been removed, she is walking, and her first words have begun to fill their home with joy.
The Millers’ dedication and patience have transformed what began as a fragile beginning into a story of strength and hope. Their love has given Jada the foundation every child deserves—a safe home, nurturing care, and a bright future ahead.
When Ana entered foster care at just fourteen, she had already endured more loss than most adults ever will. Angry, guarded, and convinced that no one would stick around, she was paired with a case manager from The Up Center who refused to give up on her.
When Ana entered foster care at just fourteen, she had already endured more loss than most adults ever will. Angry, guarded, and convinced that no one would stick around, she was paired with a case manager from The Up Center who refused to give up on her.
For two years, that case manager showed up—through every school meeting, therapy session, and difficult conversation—helping Ana find stability and hope. At sixteen, Ana’s life changed forever when she was adopted through The Up Center’s support.
Nearly fifteen years later, Ana returned to Virginia to visit her adoptive family and reached out to the same case manager who had once stood by her side. Over lunch, they shared laughter, tears, and stories of how far she had come. Later that day, Ana posted:
“She met me as a broken, angry fourteen-year-old girl and stuck it out through everything. Thank you for introducing me to my forever family, for the reassurance, the hugs, the belief that I could be more. I wouldn’t be where I am without you.”
For children in foster care, one caring adult can mean the difference between feeling forgotten and finally finding home.
When Kelly and Matt opened their home as foster parents in 2020, they did so with a simple hope—to give children a place where they could heal and belong. Just a month later, two young sisters, Ava and Aria, came into their lives.
When Kelly and Matt opened their home as foster parents in 2020, they did so with a simple hope—to give children a place where they could heal and belong. Just a month later, two young sisters, Ava and Aria, came into their lives.
Ava and Aria had endured neglect that left deep marks on their emotional and physical development. Both faced developmental delays and required multiple therapies and services to catch up. But what they needed most was love—a steady, nurturing presence to remind them that they were safe and cherished.
In Kelly and Matt’s home, they found exactly that. Over the next four years, Kelly and Matt became the constant anchors in the girls’ world. With patience, structure, and endless encouragement, they helped the sisters learn to trust again. Little by little, Ava and Aria began to thrive—laughing more, learning faster, and growing into confident, joyful children.
In the summer of 2024, Ava and Aria’s adoption was finalized through The Up Center. To celebrate the bond they had built together, the family created a new last name—Watson—a combination of all their names, symbolizing unity and love. In the fall of 2024, they stood together in court to make it official: one name, one family, one future.
When Tim first met George through The Up Center’s sponsored residential program, George had just lost his caregiver and was struggling with the transition.
When Tim first met George through The Up Center’s sponsored residential program, George had just lost his caregiver and was struggling with the transition. Those first weeks weren’t easy—but Tim leaned on The Up Center’s training, support, and guidance to help George feel safe and cared for.
As time went on, George became like family. Tim watched him gain confidence, enjoy community activities like the Special Olympics, and begin to thrive in ways that once seemed impossible. Tim says being a sponsor isn’t just a job—it’s a calling.
His advice for others: If you have the heart to help, The Up Center gives you the tools to succeed. “George changed my life as much as I changed his.”
Meet Anthony—a father and hard worker—who came to The Up Center after a DUI required him to complete an assessment.
Meet Anthony—a father and hard worker—who came to The Up Center after a DUI required him to complete an assessment. What started as a mandatory step quickly turned into a life-changing experience.
With counseling, peer support, and therapy for both himself and his son, Anthony learned to face not just his substance use but also the stress and challenges he carried for years. He found people who listened without judgment and gave him real tools to handle life’s ups and downs.
Today, Anthony has rebuilt his relationships, found healthier ways to cope, and says he’s a stronger, more present father because of the help he received.
His advice for others: Don’t wait until life forces you to change. There’s hope, help, and people who care at The Up Center.
The Center of Excellence—an innovative program offering training, supervision, and specialized certifications to the next generation of mental health professionals.
The Up Center’s Center of Excellence: Building the Future of Mental Health Care
Mental health needs in Hampton Roads—and across the country—have grown exponentially, and The Up Center has stepped up in a big way. Since 2020, we’ve increased mental health services by more than 80%, but the demand for compassionate, skilled clinicians keeps growing.
That’s why we launched the Center of Excellence—an innovative program offering training, supervision, and specialized certifications to the next generation of mental health professionals. With support from community partners like the Blocker Foundation, Hampton Roads Community Foundation, and Bank of America, we’re helping clinicians gain the skills and experience they need to change lives.
From trauma-focused therapies like EMDR and TF-CBT to couples counseling and family support, these clinicians are shaping a future where high-quality mental health care is accessible to all. Their growth is already impacting clients—and creating a ripple effect of healing in our community.
Learn more about our mission and how you can support this life-changing work.
Meet Christina and her mom, Bethany. As a physician, Bethany saw too many children in the hospital with no safe place to go.
Meet Christina and her mom, Bethany. As a physician, Bethany saw too many children in the hospital with no safe place to go. That experience led her to foster care—and ultimately to Christina. Christina shares openly that foster care isn’t easy, but she wants other kids to know they’re not alone, that families are out there ready to love and accept them just as they are. For Bethany, the journey began with a simple phone call and the support of The Up Center walking her through every step. Today, their story is one of second chances, unconditional love, and the power of family. Bethany hopes Christina always knows how special she is—and that all her dreams are within reach.
Learn more about fostering through The Up Center.
Meet Betty. For years, she dreamed of having a home to call her own but felt stuck at a crossroads, tired of moving from place to place.
Meet Betty. For years, she dreamed of having a home to call her own but felt stuck at a crossroads, tired of moving from place to place. Then she found The Up Center’s First-Time Homebuyer Class and two incredible housing counselors, Shanette and Tiffany, who walked with her every step of the way.
With their encouragement, Betty learned how to budget, save, and make the tough sacrifices needed to reach her goal. And on August 16, 2023, she held the keys to her very first home—a moment she calls life-changing.
Today, Betty proudly shares her story to inspire others: if she can do it, so can you.
Learn more about The Up Center’s housing programs.
This video takes you inside The Up Center’s mental health and substance use services
This video takes you inside The Up Center’s mental health and substance use services, featuring clinicians who share their passion for helping children, teens, adults, and families find hope and healing.
From the challenges of burnout to the transition to telehealth during the pandemic, you’ll hear how our licensed clinical social workers and therapists support clients through anxiety, depression, substance use, trauma, and life’s hardest moments—all while emphasizing the importance of self-care and reducing stigma around mental health.
With powerful client testimonials and stories of resilience, this video shows why our team believes in meeting people where they are, offering compassion, and making mental health as much of a priority as physical health.
Learn more or get connected with our counseling services.
Meet Matthew and Kelly—a couple who always knew they wanted to foster and open their hearts to children in need.
Meet Matthew and Kelly—a couple who always knew they wanted to foster and open their hearts to children in need. In this heartfelt story, they share the emotional journey of welcoming twin girls into their home, the challenges and joys of being first-time parents, and how foster care has transformed their lives.
From late-night Walmart runs to building a sensory-friendly playroom, Matthew and Kelly talk about love, attachment, and why every child deserves a safe, supportive place to land during life’s hardest moments.
Their message is clear: fostering is not about having all the answers—it’s about showing up with love, patience, and a willingness to be there when it matters most.
Learn more about becoming a foster parent.
Meet Eric Crowley—sergeant with the Suffolk Police Department, pastor at The Dwelling Place Ministries
Meet Eric Crowley—sergeant with the Suffolk Police Department, pastor at The Dwelling Place Ministries, and dedicated mentor with The Up Center’s Team Up Mentoring Program.
In this inspiring story, Eric shares why he decided to get involved with youth mentoring, how quality time and real conversations help shape brighter futures, and why giving back matters. From football games in the park to heart-to-heart talks, Eric proves that being present can change a life.
His message is clear: we can’t complain about young people going down the wrong path if we’re not willing to help guide them toward the right one.
Join Eric and others in making a difference—become a mentor today at www.theupcenter.org.
We asked some of our mentors what message they would like to leave with today’s black youth.
We asked some of our mentors what message they would like to leave with today’s black youth. Thank you so much to our amazing mentors who shared their stories and experiences for this video series:
- Roy Gilbert
- Candice Grimes
- Lisa Johnson
- Alonzo Parker
- Freddie Taylor
- Lisa Weston-Sorrell
We asked some of our mentors how their race has guided them in your mentoring.
We asked some of our mentors how their race has guided them in your mentoring. Thank you so much to our amazing mentors who shared their stories and experiences for this video series:
- Roy Gilbert
- Candice Grimes
- Lisa Johnson
- Alonzo Parker
- Freddie Taylor
- Lisa Weston-Sorrell
We asked some of our mentors how they have been impacted by racism and discrimination.
We asked some of our mentors how they have been impacted by racism and discrimination. Thank you so much to our amazing mentors who shared their stories and experiences for this video series:
- Roy Gilbert
- Candice Grimes
- Lisa Johnson
- Alonzo Parker
- Freddie Taylor
- Lisa Weston-Sorrell
We asked some of our mentors what they like to celebrate about black culture most.
We asked some of our mentors what they like to celebrate about black culture most. Thank you so much to our amazing mentors who shared their stories and experiences for this video series:
- Roy Gilbert
- Candice Grimes
- Lisa Johnson
- Alonzo Parker
- Freddie Taylor
- Lisa Weston-Sorrell
We asked some of our mentors who their most influential black role model is.
We asked some of our mentors who their most influential black role model is. Thank you so much to our amazing mentors who shared their stories and experiences for this video series:
- Roy Gilbert
- Candice Grimes
- Lisa Johnson
- Alonzo Parker
- Freddie Taylor
- Lisa Weston-Sorrell
We asked some of our mentors what it was like for them growing up black.
We asked some of our mentors what it was like for them growing up black. Thank you so much to our amazing mentors who shared their stories and experiences for this video series:
- Roy Gilbert
- Candice Grimes
- Lisa Johnson
- Alonzo Parker
- Freddie Taylor
- Lisa Weston-Sorrell
The Up Center is proud to launch New Visions, a free, evidence-based program for youth ages 18 and under struggling with substance use.
The Up Center is proud to launch New Visions, a free, evidence-based program for youth ages 18 and under struggling with substance use. Using the Adolescent Community Reinforcement Approach (A-CRA)—a proven method to reduce substance use by building healthier habits and positive life skills—New Visions offers one-on-one support, family engagement, and recovery-focused activities to help youth reach their full potential.
Funded by the Office of Juvenile Justice and Delinquency Prevention, this program provides:
- At least 10 individualized sessions with trained professionals
- Family support partners with lived experience to guide youth and families
- No-cost services available to youth across Hampton Roads
Join us in building brighter futures. Register today or call 757-965-8623 and ask for the New Visions team.
Meet Renee, a Certified Peer Recovery Specialist at The Up Center, who turns her own journey with substance use and mental health recovery into hope for others.
Meet Renee, a Certified Peer Recovery Specialist at The Up Center, who turns her own journey with substance use and mental health recovery into hope for others. In this video, Renee shares how peer recovery specialists use lived experience—not judgment—to walk alongside people facing some of life’s toughest challenges. Through advocacy, one-on-one mentoring, court support, and simply being someone who understands, Renee shows how peer support creates trust, builds confidence, and inspires real change. Whether in-person, over Zoom, or at the park, peer recovery at The Up Center remains person-centered, trauma-informed, and rooted in the belief that recovery is possible for everyone.
At The Up Center's military clinic we are veterans, spouses, parents, and family members who understand the unique challenges of military life.
At The Up Center’s military clinic, our team isn’t just made up of mental health professionals — we are veterans, spouses, parents, and family members who understand the unique challenges of military life.
In this video, clinicians share how their experiences as service members and military families shape the care they provide. Clients open up about the compassion, understanding, and life-changing support they’ve received — from telehealth sessions to in-person counseling — and how it has helped them find hope, healing, and a new sense of normal.
With every session, we strive to make mental health care accessible, judgment-free, and tailored to the needs of our service members, veterans, and their families. Because asking for help is a sign of strength — and no one should have to navigate life’s challenges alone.
Birth doula Deborah Carlos shares how she walks with parents every step of the way.
At The Up Center, doulas provide emotional, physical, and educational support so families never have to face pregnancy, birth, or postpartum alone.
Birth doula Deborah Carlos shares how she walks with parents every step of the way — from prenatal visits and birth planning to labor support and postpartum care. Families open up about how having a doula transformed their experiences, giving them the tools, confidence, and comfort they needed during one of life’s biggest transitions.
The result? Empowered parents, calmer births, and stronger families.
Dr. Leslie Farrington, Deborah Carlos, Heather Wilson, and Rhonda McClain present:
Hosted by The Up Center’s Home Visiting Program Presenters:
- Dr. Leslie Farrington, Black Coalition for Safe Motherhood
- Deborah Carlos, Doula and Childbirth Educator, The Up Center
- Heather Wilson, Founder/Executive Director, Kennedy’s Angel Gowns
- Rhonda McClain, Certified Breastfeeding Specialist, Tidewater Lactation Group
Sama, a former mentee in The Up Center’s Team Up Mentoring Program, shares how having a mentor changed everything.
Sama, a former mentee in The Up Center’s Team Up Mentoring Program, shares how having a mentor changed everything. Coming from a challenging home life, she found someone who listened without judgment, believed in her potential, and stood by her side through it all.
Together, Sama and her mentor Larissa even toured a law school — a moment that reminded her she was worthy of education and academic success despite her struggles. Today, Sama is a freshman at Harvard University, and she says the encouragement and support she received from her mentor meant the world to her.
Thank you, Larissa, for showing Sama — and so many others — what’s possible with someone in your corner.
Jennifer Pope, Community-Based Services Supervisor at The Up Center.
Jennifer Pope, Community-Based Services Supervisor at The Up Center, explains how intensive in-home counseling and mental health skill-building continue to support children and adults during COVID-19.
She highlights how telehealth keeps services running safely, with creative approaches like virtual therapy games, parent coaching, and even limited in-person sessions when needed—all designed to help families move from crisis to stability.
Meet Teria—a preschool teacher, wife, and proud mom—who turned a long-time dream into reality.
Teria’s Journey to Stability
Meet Teria—a preschool teacher, wife, and proud mom—who turned a long-time dream into reality. After seeing a flyer, she visited The Up Center for help with budgeting, credit monitoring, and our homeownership program. With guidance from her counselor, Tiffany, she made a simple plan: pay bills on time, save every month, and stay on track.
Teria closed on her home on March 29 and moved from a tiny bungalow to a place with room to garden, hang pictures, and let her dog play. Family and friends stop by to celebrate, and her daughter—currently working on a master’s degree—feels inspired to become a homeowner, too.
Her advice for others: don’t be ashamed to ask for help. Our services are confidential, supportive, and focused on your goals. With a clear plan and steady steps, homeownership can be within reach.
For more than 10 years, Terry has been a steady presence in one young man’s life.
For more than 10 years, Terry has been a steady presence in one young man’s life. What started when the boy was just nine years old grew into a bond built on sports, weekend activities, and countless conversations about life, school, and dreams for the future.
Terry showed up for everything—football games, basketball practices, and the everyday moments in between. Over time, he became more than a mentor. For a young man whose father wasn’t always around, Terry was a father figure, a guide, and a friend who brought encouragement when things got tough and celebrated every win along the way.
Now heading to college at ODU, that young man carries with him lessons learned both on and off the field—about perseverance, responsibility, and what it means to have someone in your corner. Their match may have started through The Up Center’s mentoring program, but the relationship grew into family—a lifelong connection rooted in love, support, and the power of showing up.
Let’s sweat, burn, and make a difference for the 10,000+ people The Up Center serves every year.
Hi, I’m Melissa with Unifi Health and Fitness. Every year, we climb 37 flights of stairs in the tallest building in Virginia to raise money for The Up Center and our community.
This year, things look different—but the need is greater than ever. On September 12 at 8 a.m., we’re hosting a virtual Step Up Challenge. Register online, grab a step stool, water, and a towel, and join me and my team live as we climb 777 steps together—all from home.
Let’s sweat, burn, and make a difference for the 10,000+ people The Up Center serves every year. Register, invite a friend, and help us change lives—one step at a time.
Andrea Long, Chief Program Officer at The Up Center, describes how the organization quickly adapted to the pandemic
Andrea Long, Chief Program Officer at The Up Center, describes how the organization quickly adapted to the pandemic by moving 90% of services online, from mental health counseling to substance use treatment.
She also shares how The Up Center partnered with the United Way to provide emergency funds, helping hundreds of families access food, supplies, and essential services during this critical time.
Rosalind Hopkins, Director of Early Childhood Home Visiting Programs at The Up Center, shares how families continue receiving parenting support.
Rosalind Hopkins, Director of Early Childhood Home Visiting Programs at The Up Center, shares how families continue receiving parenting support, child development education, and connections to community resources virtually.
She also introduces free childbirth preparation classes led by a doula, adding another layer of care for expectant mothers and families.
Mary Midyette, Program Supervisor for The Up Center’s Team Up Mentoring Program, talks about how mentoring changes lives.
Mary Midyette, Program Supervisor for The Up Center’s Team Up Mentoring Program, talks about how mentoring changes lives.
She highlights how mentors and mentees stay connected—even during COVID-19—through letters, virtual talent shows, online games, and more, showing that one caring relationship can make a huge difference for a child.
Edica Gonzalez walks viewers through how easy it is to start telehealth therapy.
Edica Gonzalez, Intake Coordinator at The Up Center’s Steven A. Cohen Military Family Clinic, walks viewers through how easy it is to start telehealth therapy.
She explains how the team helps families set up their first session step-by-step—making sure cameras, audio, and links work smoothly so families feel confident and supported before their first appointment.
Kelly Andrews, Clinical Services Supervisor at The Up Center, introduces the outpatient counseling services available through telehealth.
Kelly Andrews, Clinical Services Supervisor at The Up Center, introduces the outpatient counseling services available through telehealth.
She explains how children, teens, and adults can access individual, group, and family therapy using evidence-based approaches like Trauma-Focused CBT, EMDR, PCIT, and play therapy. Kelly even shares a simple grounding tool to help people manage stress and stay present in tough moments.
If you or someone you know needs support during this uncertain time, please reach out.
For more than 135 years, The Up Center has answered the call when our community needs us most. With the help of technology, we’ve stayed open and connected throughout the pandemic—making sure support never stops.
We’re here for mental health counseling.
We’re here for foster families.
We’re here for military families and veterans.
We’re here for financial challenges, for those facing substance use disorders, for mentoring, and for young mothers who need a helping hand.
If you or someone you know needs support during this uncertain time, please reach out. Now more than ever, we need to stay connected, lift each other up, and keep building stronger relationships.
Thank you for standing with The Up Center—and for standing with our community.
Celebrating the Month of the Military Child, Cindy explains how telehealth keeps therapy consistent.
Cindy Paauw, Child Therapist at The Up Center’s Steven A. Cohen Military Family Clinic, shares how therapy supports military families during COVID-19.
Celebrating the Month of the Military Child, Cindy explains how telehealth keeps therapy consistent and how structure, creativity, and fun help kids cope with uncertainty. The focus stays on strength, resilience, and making sure families feel supported—now and in the future.
Tina Gill, President and CEO of The Up Center, shares how the organization is supporting families through COVID-19.
Tina Gill, President and CEO of The Up Center, shares how the organization is supporting families through COVID-19. With expanded telehealth services, families can access mental health care, counseling, and support safely from home.
She highlights The Up Center’s commitment to removing barriers to care, offering services regardless of insurance coverage, and encouraging people to take care of themselves and each other. The message is clear: The Up Center is here—today and in the future—to help families, neighbors, and communities thrive.
Sabrina Carr talks about supporting foster families during COVID-19.
Sabrina Carr, Foster Care and Adoption Outreach Coordinator at The Up Center, talks about supporting foster families during COVID-19. She focuses on staying connected with kids, sharing resources for learning and mental health, and helping families find balance between school, self-care, and home life.
Even with rising costs and challenges, Sabrina shows how The Up Center continues providing safe, loving homes for children and supporting the families who care for them.
Tiffany Tritch, Program Manager for Housing and Financial Counseling at The Up Center
Tiffany Tritch, Program Manager for Housing and Financial Counseling at The Up Center, offers practical steps for managing finances during the pandemic.
She covers everything from filing for unemployment and talking with lenders to creating a budget and finding help through HUD-certified housing counselors. The goal: to help families reduce stress, stay informed, and take control of their financial future.
Meet Jennifer—a grandmother raising four grandchildren with love, resilience, and unwavering hope.
Meet Jennifer—a grandmother raising four grandchildren with love, resilience, and unwavering hope. Three of the children live with sickle cell disease, and the youngest, Mikayla, has epilepsy. Together, they’ve faced more challenges than most families ever will.
When Jennifer first got custody, life at home was overwhelming—temper tantrums, fights, broken furniture, walls with holes. She knew they needed help. That’s when The Up Center stepped in with in-home and individual counseling, bringing tools, support, and a safe space for the family to heal and grow.
Today, things look different. At the breakfast table, instead of arguments, the kids pause, reflect, and choose kindness. They are learning confidence, empathy, and how to build healthy relationships—all because Jennifer reached out for support and never stopped believing in a brighter future for her grandkids.
Meet Audrey—a mentor who believed in showing up, no matter what.
Meet Audrey—a mentor who believed in showing up, no matter what. When she was matched with Kristen, a bright and artistic young woman, Audrey didn’t just gain a mentee—she gained a friend.
Kristen faced serious health challenges, living with type 1 diabetes and other complications. Yet every weekend, Audrey was there. Trips to the zoo, long talks, quiet moments—she made sure Kristen knew she wasn’t alone.
When Kristen passed away unexpectedly, Audrey said she wouldn’t trade a single moment of their time together. The friendship brought laughter, meaning, and memories that will stay with her forever.
For Audrey, mentoring wasn’t just about guidance—it was about love, presence, and giving someone the chance to experience life in ways they might never have otherwise. And she hopes others will step in too, because mentorship doesn’t just change one life—it changes two.
Meet Tracy who always dreamed of building a family—and through foster care and adoption, her dream became a beautiful, busy reality.
Meet Tracy who always dreamed of building a family—and through foster care and adoption, her dream became a beautiful, busy reality. With children from different backgrounds and cultures, each with their own story, she was determined to give them all the love and stability they deserved.
But even the strongest families need support sometimes. Between parenting, career, and marriage, she felt like she was juggling too many balls—and dropping some along the way. That’s when The Up Center stepped in.
With resources, guidance, and understanding, The Up Center helped her family find patience, connection, and new ways to face challenges together. As she says, they didn’t just help the kids—they helped the whole family grow stronger, closer, and ready for whatever came next.
Meet Kyle White—an Army veteran and Medal of Honor recipient whose journey is nothing short of inspiring.
Meet Kyle White—an Army veteran and Medal of Honor recipient whose journey is nothing short of inspiring. In part one of his speech, Kyle shares a powerful truth:
“I admitted I needed help – and here I am today, and everything is OK…if I can do it, they can do it.”
His words are a reminder that asking for help is not weakness—it’s courage. For Kyle, taking that first step opened the door to healing, strength, and a future filled with hope. And he wants others to know that the same is possible for them too.
Shantae, a devoted mom of five, carries a heart full of determination and dreams for her children.
Shantae, a devoted mom of five, carries a heart full of determination and dreams for her children. One day, at a routine WIC appointment, she heard about The Up Center. Curious but unsure, she decided to give it a try. What she discovered was more than just resources—she found someone who believed in her.
With the encouragement of her Up Center home visitor, Shantae went back to school, earned her high school diploma as valedictorian, and is now working toward her university degree. Along the way, she learned new ways to nurture her children, manage challenges, and create the future she always wanted for her family.
For Shantae, The Up Center became more than support. It became a source of hope, confidence, and the belief that with determination—and a little help—you can show your kids what’s possible when you never give up.
Billy, a 36-year-old son full of sweetness and courage, lives with autism and communicates his love in countless ways.
Billy, a 36-year-old son full of sweetness and courage, lives with autism and communicates his love in countless ways. For his dad, caring for Billy has always been a labor of love—but balancing work, caregiving, and the challenges of autism often felt overwhelming.
Then The Up Center stepped in at just the right time. With their help, Billy can stay at home, surrounded by the love and structure he needs, supported by a team who truly understands him. They’ve taught his dad how to handle crisis situations, given Billy a sense of choice and independence, and provided the family with stability and peace of mind.
For this family, The Up Center has been more than support—it has been hope, comfort, and the promise of a brighter future together.
This year, Sam stepped up for The Up Center by registering as a virtual climber.
This year, Sam stepped up for The Up Center by registering as a virtual climber, dedicating his workouts to raising awareness and support for children and families in need. It represents hope for a child in foster care, strength for a parent facing tough times, and opportunities for families building a brighter future. For Sam, it’s more than exercise—it’s a way to turn determination into real change, one workout at a time.
Families across the community found strength and hope through The Up Center’s Home Visiting Program.
Families across the community found strength and hope through The Up Center’s Home Visiting Program. First-time moms learned about child development. Single parents balancing work, school, and life found a listening ear and practical support.
Every visit brought lessons in literacy, milestones, and positive parenting—along with the reassurance that these parents were doing a great job. Pediatricians noticed the difference too: children thriving, families feeling empowered, parents celebrating each small success with confidence.
More than just visits, it became a lifeline of care, education, and encouragement—helping families build safe, nurturing homes where children can learn, grow, and shine.
With your support, The Up Center delivered life-changing services to children, families, and individuals all across our community.
Thank you for making a difference in 2018! With your support, The Up Center delivered life-changing services to children, families, and individuals all across our community. From providing safe, loving homes through foster care to matching kids with mentors who believed in them, from offering counseling to families in crisis to helping neighbors find stable housing and essential disability services—every number in this video represents a real story, a real family, a real life changed.
Because of you, children found hope, parents found strength, and families built brighter futures together. Thank you for standing with us to make it all possible.
Two sisters found their lives transformed through The Up Center’s Team Up mentoring program.
Two sisters found their lives transformed through The Up Center’s Team Up mentoring program. When they first joined, they were quiet and unsure, carrying the weight of life’s challenges on small shoulders. Then came Katie—a mentor who believed in them, laughed with them, and showed up week after week, just for them.
Together, they baked cupcakes, tried new adventures, and discovered a safe space where they could talk, laugh, and simply be kids. Slowly, confidence began to bloom. The girls grew more outgoing, more connected—to each other, to Katie, and to the world around them.
What started as simple afternoons became lessons in trust, friendship, and the power of having someone in your corner. Their smiles and laughter now speak volumes about how one caring mentor can bring out the very best in a child.
Meet the Cholewinskis—a family known for their joy, laughter, and a home that radiates love.
Meet the Cholewinskis—a family known for their joy, laughter, and a home that radiates love. As foster parents, they’ve opened both their hearts and their doors to children who have experienced trauma, poverty, and loss, believing deeply that every child deserves a safe, stable place to heal and grow.
With support from The Up Center’s Foster Care Program, they’ve not only built meaningful relationships with the children in their care but also with the dedicated team walking beside them every step of the way.
For the Cholewinskis, fostering is about more than providing a home. It’s about teaching compassion, modeling kindness, and showing their children what it truly means to help others. In their words, “the more people, the merrier”—because in their happy, noisy, toy-filled home, there’s always room for more love.
Meet Elijah and Micheal—two lives forever changed by one mentoring relationship.
Meet Elijah and Micheal—two lives forever changed by one mentoring relationship. What began with small conversations slowly grew into trust, encouragement, and big dreams for the future.
Elijah now shares his ambitions, the things that have hurt him, and the goals he hopes to reach—knowing that someone is truly in his corner for the long run.
For Micheal, the experience has been just as powerful. He’s seen firsthand how words of encouragement stick, how showing up consistently matters, and how mentoring can open doors far beyond what young people see every day.
Together, they show that one caring relationship can change how a young person sees themselves—and their future.
A big moment for The Up Center team! In 2017, our CEO proudly presented a $70,000 check to help power programs.
A big moment for The Up Center team! In 2017, our CEO proudly presented a $70,000 check to help power programs that protect children, strengthen families, and give individuals the tools to build a brighter future. This incredible milestone reflected not only the generosity of our supporters but also the dedication and passion of our staff who work tirelessly every day to make a difference.
Every dollar represented hope—a child finding safety, a parent gaining stability, a family moving forward together. It was a celebration of what can happen when a community comes together with one mission: to create real, lasting change one investment at a time.
Catch the highlights from The Up Center’s July All Hands meeting.
Catch the highlights from The Up Center’s July All Hands meeting—a creative, fast-paced recap celebrating our team’s hard work and big wins this quarter. From welcoming new employees to recognizing staff who went above and beyond, the meeting was full of appreciation and shout-outs for dedication and teamwork.
Special recognitions went to team members who stepped up in new roles, supported major events, and even tackled big projects like grant writing with determination and heart. We also heard from our Camp Horizon staff, celebrated our contest winner, and looked ahead to upcoming events and anniversaries. It was a reminder that at The Up Center, every milestone is made possible by people who care deeply about the work and one another.
Climbers of all ages laced up their shoes and took on the challenge, cheered on by families, volunteers, and supporters who made the event unforgettable.
Step Up 2017 was a day full of energy, determination, and community spirit! Climbers of all ages laced up their shoes and took on the challenge, cheered on by families, volunteers, and supporters who made the event unforgettable. From the first step to the finish line, every climb represented courage, perseverance, and the power of coming together for a cause that matters.
Thanks to everyone who showed up, cheered loud, and gave their time and energy, Step Up 2017 became more than an event—it became a celebration of hope, strength, and community support at its best.
Meet the youth who have spent years growing up with their mentors from The Up Center
Meet the youth who have spent years growing up with their mentors from The Up Center—relationships that became more like family than friendship. Through proms, school challenges, and life decisions, these mentors offered advice, encouragement, and unwavering support, even staying connected after moves and major life changes.
For these young people, mentors became confidants, role models, and the people who showed up—no matter what. They taught lessons about hard work, responsibility, and staying on the right path while offering a safe space to talk, laugh, and dream about the future. The impact is clear: mentors change lives in ways that last a lifetime.
Meet a mom who discovered strength and hope through The Up Center’s Parents as Teachers program.
Meet a mom who discovered strength and hope through The Up Center’s Parents as Teachers program. After leaving a difficult relationship to give her daughter the best possible start, she felt overwhelmed navigating life as a single parent.
That changed when she met Jen, a parent educator who offered guidance, encouragement, and reassurance at every step. What began as simple home visits grew into a lasting source of stability and confidence.
With support from Parents as Teachers, she rebuilt her life, gained the tools she needed, and realized she wasn’t alone in giving her daughter the future she deserved.
Meet Chatman, a young man whose life changed the day he met his mentor, Mr. Alonzo, through The Up Center.
Meet Chatman, a young man whose life changed the day he met his mentor, Mr. Alonzo, through The Up Center. What began as a simple introduction grew into a steady, unshakable bond—one that filled the gap of the father figure Chatman had been missing.
Over the years, Mr. Alonzo taught him real-life skills like managing money, staying calm when angry, and making good decisions. But more than anything, he showed up—consistently, patiently, and with genuine care.
For Chatman, having someone to talk to, learn from, and look up to changed everything. He says that without Mr. Alonzo’s guidance, his life might have taken a very different path. Instead, he found confidence, direction, and proof that one caring adult can change a life forever.
Every child deserves love, stability, and the chance to thrive.
Every child deserves love, stability, and the chance to thrive. Through The Up Center’s Foster Care and Adoption Program, children in crisis find safe, nurturing homes where they can heal, grow, and begin to dream again. Foster families open their doors and their hearts, offering kids the power of belonging, consistency, and unconditional care.
And when the community comes together—through fostering, mentoring, or advocacy—we give children more than a roof over their heads. We give them hope, family, and the promise of a brighter tomorrow.
Meet Heather Watkins, Outreach and Recruitment Coordinator for The Up Center’s Foster Care and Adoption Program
Meet Heather Watkins, Outreach and Recruitment Coordinator for The Up Center’s Foster Care and Adoption Program, as she shares helpful tips for families navigating big life changes. From being honest and talking through what to expect, to keeping routines consistent and encouraging kids to share their feelings, Heather shows how small, thoughtful steps can make transitions smoother and less overwhelming. By helping children see that change can bring positive new experiences, families can move forward feeling supported and prepared.
Meet Tiffany Tritch, Manager of Housing and Financial Stability Programs at The Up Center.
Meet Tiffany Tritch, Manager of Housing and Financial Stability Programs at The Up Center, as she shares simple, practical tips to help relieve financial stress. From assessing your situation and understanding your relationship with money, to creating a realistic budget and asking for help when needed, Tiffany shows how small steps can lead to greater control and peace of mind. Whether it’s finding an accountability partner or working with a certified housing counselor, her advice empowers families to take charge of their finances and build a stronger, more stable future.
Meet Jeanette Ocasio from The Up Center in Portsmouth, who shares three simple ways to help children and parents manage stress.
Meet Jeanette Ocasio from The Up Center in Portsmouth, who shares three simple ways to help children and parents manage stress. Her tips include giving children time to relax after school with a bath and a meal, taking a walk in the park to clear their minds, and learning to play together—whether it’s throwing a ball or playing with dolls—as a way to connect and relax. These small moments create space for calm, conversation, and stronger family bonds at the end of a busy day.
Meet Jennifer Ramos, parent educator with The Up Center’s Parents as Teachers program.
Meet Jennifer Ramos, parent educator with The Up Center’s Parents as Teachers program, as she shares simple, healthy ways to help kids—and parents—manage stress. From turning up the music and dancing it out, to pounding frustrations into Play-Doh, to taking a walk for fresh air and a fresh perspective, her tips show how movement, play, and connection can calm chaos and bring families closer together. It’s a reminder that sometimes the best way to help kids handle big feelings is to join them in the fun.
Meet the team behind The Up Center’s Team Up Mentoring Program.
Meet the team behind The Up Center’s Team Up Mentoring Program, where children facing challenges like bullying, depression, or low academic performance find caring adults who believe in them. Match Specialist Laticia Carrington shares how mentors provide support, encouragement, and guidance—helping kids grow in confidence and hope. Harry, one of the program’s first participants, talks about how his mentor Bruce inspired him to open up, set goals, and work hard—lessons that carried him from shy beginnings to graduating high school and starting college. Together, they show how one mentoring relationship can change a life forever.
Meet Andrea Long, Chief Program Officer at The Up Center, as she shares why mental health matters for everyone.
Meet Andrea Long, Chief Program Officer at The Up Center, as she shares why mental health matters for everyone—children, adults, and families alike. In honor of Mental Health Awareness Month, she encourages us to break the stigma, focus on emotional well-being, and reach out for help when needed. From finding the right counselor to making mental health a priority in daily life, her message is clear: caring for our mental health is just as important as caring for our physical health, and no one has to face it alone.
Meet the youth whose lives have been shaped by The Up Center’s mentoring program.
Meet the youth whose lives have been shaped by The Up Center’s mentoring program. They share stories of mentors who take them fishing, camping, horseback riding, to ballgames, museums, and even New York City. Mentors who listen, encourage, and show up year after year—helping with schoolwork, celebrating wins, and guiding them through tough times.
Their words of gratitude—“Thank you for keeping me out of the streets” and “I wouldn’t be where I am without you”—show just how much one caring adult can change a life.
Meet Renee, a young mom whose life changed when she found The Up Center.
Meet Renee, a young mom whose life changed when she found The Up Center. After facing homelessness, trauma, and the challenges of single motherhood, she discovered the support she needed to finish school, find work, and create a stable future for her son.
With caring mentors and a safe, encouraging environment, Renee transformed her story—from survival and struggle to strength, hope, and new possibilities for both herself and her child.
Meet the team at The Up Center working to make sure people with disabilities are empowered to live full, independent lives.
Meet the team at The Up Center working to make sure people with disabilities aren’t just supported—they’re empowered to live full, independent lives. Through therapeutic recreation and community-based programs, participants find friendship, belonging, and the chance to be valued for their abilities. From learning new skills to building confidence, The Up Center helps people reach their potential, improve their quality of life, and feel truly connected to their community.
Meet the people whose lives have been transformed by The Up Center’s programs.
Meet the people whose lives have been transformed by The Up Center’s programs. A young mom leans on a resource mother who takes her to every appointment, helps her finish school, and teaches her how to build a better life for her daughter. A fatherless teen finds a role model through mentoring—catching his first fish, sharing laughs, and gaining the confidence to dream bigger. Families with children who have special needs discover the joy and safety of Camp Horizon, where kids build friendships, learn life skills, and return every year to smiling counselors who can’t wait to welcome them back.
The Up Center’s fatherhood and job programs offer more than work training—they offer a new chance to be present fathers, to earn respect at home, and to build lives they’re proud of. From first jobs to first smiles, these stories show what happens when people are given the tools, the support, and the second chances they need to write a new future.
Meet Juanita Rivera Gordon, a woman who turned her life around after 17 years of addiction.
Meet Juanita Rivera Gordon, a woman who turned her life around after 17 years of addiction. Tired of living in chaos, she came to The Up Center for help finding a job, a home, and hope for the future. Through the organization’s warehouse training program, she gained the tools and support she needed to rebuild her life. Today, as the program’s supervisor, she gives others the same second chance she was given—proof that with compassion and opportunity, people can rewrite their stories and build brighter futures.
Meet a dad who discovered a new way to connect with his children through The Up Center’s Fatherhood Program.
Meet a dad who discovered a new way to connect with his children through The Up Center’s Fatherhood Program. With guidance, he learned to listen more, communicate better, and spend meaningful time with his kids. Family life began to change—arguments turned into conversations, the home felt calmer, and he started building real friendships with his children while still being the parent they needed. The program didn’t just help him show up for his kids; it gave him tools to be a stronger father, a better role model, and the heart of his family.
Meet a couple who chose a different path to parenthood.
Meet a couple who chose a different path to parenthood—one filled with love, adventure, and new traditions. After facing challenges with birthing a child, they turned to foster care and adoption through The Up Center.
From the very first orientation to welcoming Dawson into their lives, the journey has been full of firsts: family trips to their 40-acre property in Idaho, summers surrounded by animals and trees, and the simple joy of seeing the world through a child’s eyes.
With The Up Center’s support, they discovered the beauty of building a family in a way they never imagined—proof that love makes a family in every sense of the word.
Meet the campers and counselors at Camp Horizon.
Meet the campers and counselors at Camp Horizon, where new friendships, laughter, and life lessons fill every summer day. Campers talk about meeting new people, learning new skills, and feeling grateful for the friends who brighten their days. Counselors share how the experience changes them too—teaching them to see life differently, appreciate the little things, and show up for one another. Together, they create a place where everyone belongs, learns, and grows side by side.
Meet Tiffany, who found inspiration in the most unexpected way.
Meet Tiffany, who found inspiration in the most unexpected way. When her mentee told a news reporter she wanted to grow up to be “just like Tiffany,” it became a life-changing moment for them both.
Together, they shared laughter, built confidence, and discovered a shared passion for helping others and giving back. Over time, the mentee’s grades improved, her shyness faded, and her voice grew stronger—while the mentor learned patience, responsibility, and the deep joy of watching someone grow into their true self.
Meet the families, youth, and staff whose lives have been touched by your generosity.
Meet the families, youth, and staff whose lives have been touched by your generosity. Parents share their gratitude for mentors who guide their children and summer camps that give them unforgettable experiences. Kids talk about the excitement of baseball games, new adventures, and role models who make them feel valued and supported. Board members and staff thank donors for helping protect children, strengthen families, empower people in crisis, and create opportunities where there once were none.
Their message is clear: your support changes lives every single day.
This video shares four powerful journeys of growth, family, and hope through The Up Center.
This video shares four powerful journeys of growth, family, and hope through The Up Center. You’ll meet a young woman whose mentor inspired her to dream bigger, a couple who found joy and purpose through foster care and adoption, a father who discovered new ways to connect with his kids through our fatherhood program, and campers who built lasting friendships and confidence at Camp Horizon. Together, these stories show how support, compassion, and opportunity can change lives in every season.
Mentorship & Personal Growth
Meet a mentee who found inspiration—and a new path—through The Up Center’s mentoring program. What started with a simple wish to “be like Tiffany” became a journey of self-growth, better grades, and a stronger sense of purpose. From shy and nervous to confident and goal-driven, she shows how mentorship can change lives in ways both big and small.
Foster Care & Adoption
For one couple, starting a family didn’t go as planned—until they found foster care and adoption through The Up Center. From their first orientation to welcoming Dawson into their lives, the journey has been full of learning, laughter, and new traditions like summers on their 40-acre property in Idaho. With support every step of the way, they discovered the joy of seeing the world through a child’s eyes.
Job Training & Fatherhood Program
Parenting doesn’t come with a manual—but The Up Center’s fatherhood program comes close. From learning to communicate better with his kids to finding patience and purpose, one dad shares how the program transformed family life. Now, quality time, calm conversations, and stronger relationships are part of everyday life—and he credits The Up Center for showing him the way.
Camp Horizon
Friendship, laughter, and life lessons—that’s what Camp Horizon is all about. From trying new activities to learning what it means to show up for each other, campers leave with memories that last far beyond the summer. “Thank you for being a friend” isn’t just a camp song here—it’s the feeling that follows everyone home.
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